Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide advanced tech support and optimise digital workplace technologies.
- Company: 1st Central, a leading insurance company known for innovation and great service.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the digital workspace.
- Qualifications: Experience in technical support and knowledge of digital workplace technologies.
- Other info: Named Insurance Employer of the Year 2024 with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Digital Workspace Engineer role at 1st Central. This role focuses on providing advanced technical support and serving as a key escalation point for digital workplace technologies.
Company Overview
1st Central is a market‑leading insurance company leveraging smart data and technology at pace. We rapidly grow by delivering great value insurance and excellent customer service, and we’re proud to have been named Insurance Employer of the Year 2024.
Role Summary
As a Digital Workspace Engineer you will optimise and manage digital workplace technologies, ensuring endpoint devices remain secure, high‑performing, and compliant with business policies. You’ll collaborate with vendors, IT security, and product managers to align solutions with business objectives, drive a shift‑left approach, and automate routine tasks.
Key Responsibilities
- Provide advanced technical support and act as a primary escalation point for digital workspace incidents.
- Optimise, monitor, and maintain digital workplace solutions to meet performance and security standards.
- Collaborate with vendors, security teams, and product managers to deliver aligned technology solutions.
- Lead service improvement and automation initiatives, analysing incident trends and implementing Service Improvement Plans (SIPs).
- Document processes and provide guidance for shift‑left support teams.
Location and Work Model
Flexible work; majority remote with occasional visits to one of our offices in Haywards Heath, West Sussex; Salford Quays, Manchester; or Guernsey (choice of location).
Application
Check out the full job profile on our career pages and apply today.
Digital Workspace Engineer employer: 1st Central
Contact Detail:
1st Central Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Workspace Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Digital Workspace Engineer roles and practice your answers. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Show off your skills! Create a portfolio or a personal project that highlights your expertise in digital workplace technologies. This can really set you apart from other candidates when you apply through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you're genuinely interested in the role and keeps you fresh in their minds.
We think you need these skills to ace Digital Workspace Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Workspace Engineer role. Highlight relevant experience and skills that align with the job description, especially around technical support and digital workplace technologies.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for 1st Central. Don’t forget to mention your enthusiasm for optimising digital workplace solutions!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We want to see your analytical thinking and how you’ve contributed to service improvements or automation initiatives.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at 1st Central
✨Know Your Tech Inside Out
As a Digital Workspace Engineer, you'll need to demonstrate your technical prowess. Brush up on the latest digital workplace technologies and be ready to discuss how you've optimised or managed these in previous roles. Show them you’re not just familiar with the tools but can also troubleshoot and enhance their performance.
✨Showcase Your Collaboration Skills
This role involves working closely with vendors, IT security, and product managers. Prepare examples of past experiences where you successfully collaborated with different teams. Highlight how you aligned technology solutions with business objectives and drove improvements through teamwork.
✨Be Ready for Problem-Solving Scenarios
Expect to face some technical scenarios during the interview. Practice articulating your thought process when troubleshooting issues. They’ll want to see how you approach problems, so think about specific incidents where you implemented Service Improvement Plans or automated tasks to enhance efficiency.
✨Understand Their Business Goals
1st Central is all about delivering great value insurance and excellent customer service. Research their business model and think about how your role as a Digital Workspace Engineer can contribute to these goals. Be prepared to discuss how you can help optimise their digital workplace to support their mission.
