IT Helpdesk Technician - 1st/2nd Line Support

IT Helpdesk Technician - 1st/2nd Line Support

Full-Time 25000 - 35000 £ / year (est.) No working from home possible
1ST / 2ND LINE HELPDESK SUPPORT - Foxtons, UK

At a Glance

  • Tasks: Provide 1st/2nd line support for hardware and software issues via phone, email, and ticketing.
  • Company: Join Foxtons, a leading UK estate agency with a vibrant team culture.
  • Benefits: Gain valuable experience, competitive pay, and opportunities for career advancement.
  • Other info: Dynamic work environment with a focus on professional growth and teamwork.
  • Why this job: Be the tech hero who helps colleagues solve problems and keep things running smoothly.
  • Qualifications: Strong knowledge of Windows 10, Mac OS, and Microsoft applications required.

The predicted salary is between 25000 - 35000 £ per year.

Foxtons, UK is seeking an enthusiastic 1st/2nd line Helpdesk Support to assist staff with hardware and software issues via phone, email and a ticketing system.

You’ll administer user accounts and permissions across AD and our CRM, delivering professional service in person when required.

Ideal candidates will have strong Windows 10 and Mac OS knowledge, experience with Microsoft applications, and a calm, methodical approach to diagnosing faults.

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IT Helpdesk Technician - 1st/2nd Line Support employer: 1ST / 2ND LINE HELPDESK SUPPORT - Foxtons, UK

Foxtons is an excellent employer that values its staff by providing a supportive work culture and opportunities for professional growth. Located in the vibrant UK, employees benefit from a dynamic environment where they can enhance their technical skills while contributing to a collaborative team dedicated to delivering exceptional service.

1ST / 2ND LINE HELPDESK SUPPORT - Foxtons, UK

Contact Details:

1ST / 2ND LINE HELPDESK SUPPORT - Foxtons, UK Recruitment Team

We think you need these skills to ace IT Helpdesk Technician - 1st/2nd Line Support

1st Line Support
2nd Line Support
Windows 10
Mac OS
Microsoft Applications
User Account Administration
Active Directory (AD)