Manager, SMB Sales

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information.

If you’re excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As the SMB Sales Leader at 1Password, you will be responsible for leading the SMB sales team within the EMEA region. You will develop and execute strategic sales plans to drive new customer acquisition and expand the existing account base. Your leadership will be crucial in scaling our SMB market share, building a high-performing team, and ensuring we exceed our sales targets. You will leverage your expertise in cybersecurity, particularly in Identity Access Management, to guide your team in positioning 1Password’s solutions effectively. This is a remote opportunity within the UK.

What we’re looking for:

• 5 years of experience working in the SaaS industry in a similar capacity, which includes 1+ years of experience leading a team.
• Proven Sales Leadership, within SaaS with a focus on SMB accounts or Top Performance in Inside Sales as an IC ready to step up.
• Proven track record of building and leading high-performing sales teams.
• Strong background in developing and executing sales strategies that drive significant revenue growth.
• Deep understanding of cybersecurity, preferably in Identity Access Management, and the ability to communicate complex concepts to a broad audience.
• Exceptional leadership, communication, and interpersonal skills, with a passion for coaching and mentoring sales professionals.
• Strong analytical skills with the ability to leverage data to drive decisions and strategy.
• Willingness to travel within the region for client meetings and industry events.
• Self-motivated, strategic thinker who thrives in a fast-paced, dynamic environment.

What you can expect:

• Lead and Develop the Sales Team: Recruit, train, and manage a team of SMB Account Executives, fostering a culture of performance, accountability, and continuous improvement.
• Drive Sales Strategy: Develop and execute a strategy to achieve and exceed sales targets within the SMB segment across EMEA.
• Own the Sales Pipeline: Oversee the sales pipeline, ensuring consistent and accurate forecasting, and guide the team to build and maintain strong pipelines through prospecting and strategic outreach.
• Focus on KPIs: Set and monitor KPIs for the team, including achieving quarterly and annual sales quotas, ensuring a level of outbound activity, and driving consistent pipeline growth and deal velocity.
• Market Expansion: Identify and pursue new market opportunities within the SMB sector, driving expansion in assigned geographical regions or countries.
• Customer Engagement: Lead efforts to upsell and expand within the existing customer base, focusing on delivering value through 1Password’s Extended Access Management solutions.
• Industry Thought Leadership: Represent 1Password at industry events, trade shows, and conferences, and stay informed on the latest trends in cybersecurity and Identity and Access Management.
• Cross-Functional Collaboration: Work closely with Business Development, Sales Engineering, Marketing, Product, Onboarding, and Customer Success to align on strategies that drive customer acquisition and retention.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture

At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you’re looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn’t just encouraged at 1Password—it’s an essential part of how we will be successful at 1Password.

Our approach to remote work

We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across EMEA, Canada and/or the USA. In leadership roles, you can expect to travel once per month on average.

What we offer

We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

• Health and wellbeing
• Maternity and parental leave top-up programs
• Generous PTO policy
• Four company-wide wellness days
• Company equity for all full-time employees
• Retirement matching program
• Free 1Password account
• Paid volunteer days
• Employee-led inclusion and belonging programs and ERGs
• Peer-to-peer recognition through Bonusly

You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we’re experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you’ve got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process.