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- Tasks: Guide customers to maximise their investment in security and privacy with 1Password.
- Company: Join a fast-growing cybersecurity leader trusted by over 180,000 businesses.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact on digital safety while working with a passionate team.
- Qualifications: Experience in customer success and strong communication skills in French.
- Other info: Dynamic environment with a focus on innovation and employee productivity.
The predicted salary is between 43200 - 72000 £ per year.
1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth.
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market‑leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human‑centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you’re excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast‑paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding.
Senior Customer Success Manager, Commercial (French) in London employer: 1Password
Contact Detail:
1Password Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Success Manager, Commercial (French) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at 1Password on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Senior Customer Success Manager.
✨Tip Number 2
Prepare for the interview by diving deep into 1Password's products and services. We should be ready to discuss how our experience aligns with their mission of enhancing digital safety and productivity. Show them we’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help us articulate our thoughts clearly and confidently, especially when discussing our approach to customer success and relationship building.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can set us apart. Let’s remind them why we’re the perfect fit for their team!
We think you need these skills to ace Senior Customer Success Manager, Commercial (French) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about contributing to a safer digital future and helping customers succeed with 1Password.
Tailor Your Experience: Make sure to highlight your relevant experience in customer success and cybersecurity. We love seeing how your background aligns with our mission and the specific needs of the Senior Customer Success Manager role.
Be Authentic: Don’t be afraid to show your personality! We value authenticity and want to get to know the real you. Share your unique perspective and how it can contribute to our team culture at 1Password.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at 1Password
✨Know Your Stuff
Before the interview, dive deep into 1Password's mission and values. Understand their products and how they help businesses enhance security. Being able to discuss specific features and benefits will show your genuine interest and expertise in the field.
✨Showcase Your Customer Success Skills
Prepare examples from your past experiences where you've successfully managed customer relationships. Highlight how you’ve helped clients achieve their goals and overcome challenges. This will demonstrate your ability to be a trusted advisor, which is key for this role.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about how you would handle difficult customer situations or how you would implement best practices for onboarding new clients. Practising these scenarios can help you articulate your thought process clearly.
✨Cultural Fit Matters
1Password values a human-centric approach, so be prepared to discuss how you align with this philosophy. Share your thoughts on teamwork, collaboration, and how you foster strong relationships with clients. Showing that you fit into their culture can set you apart from other candidates.
