Remote Sr Customer Success Manager, Commercial (German) in Birmingham

Remote Sr Customer Success Manager, Commercial (German) in Birmingham

Birmingham Full-Time 60000 - 80000 £ / year (est.) No working from home possible
1Password

At a Glance

  • Tasks: Guide customers to maximise their investment in security and privacy with 1Password.
  • Company: Join a fast-growing, award-winning cybersecurity company with a human-centric approach.
  • Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic environment with a focus on innovation and employee productivity.
  • Why this job: Make a real impact on digital safety for millions while working with a passionate team.
  • Qualifications: Fluent in German with experience in customer success and relationship management.

The predicted salary is between 60000 - 80000 £ per year.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth.

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding.

Remote Sr Customer Success Manager, Commercial (German) in Birmingham employer: 1Password

1Password is an exceptional employer that prioritises employee growth and a collaborative work culture, making it an ideal place for a Remote Sr Customer Success Manager. With a commitment to innovation and security, employees are empowered to contribute meaningfully to a safer digital future while enjoying flexible working arrangements and opportunities for professional development. Join a team that values curiosity and drive, and be part of a company recognised as a leader in the cybersecurity space.

1Password

Contact Details:

1Password Recruitment Team

We think you need these skills to ace Remote Sr Customer Success Manager, Commercial (German) in Birmingham

Customer Relationship Management
Proactive Communication
Problem-Solving Skills
Understanding of Cybersecurity
Onboarding Experience
Advisory Skills
Value Proposition Development