Sales Advisor

ABOUT US

Parkwood Leisure was established over 20 years ago and is now one of the UK\’s leading operators of publicly owned leisure facilities. We’re a company that’s proud to deliver a first-class service to each of the facilities we manage and is committed to working with local communities to make a difference and provide a healthier and happier lifestyle to the communities we serve. The Company prides itself on its exemplary health and safety record and commitment to staff.

JOB DESCRIPTION

The role of a Sales Advisor is to promote and increase membership sales within the Centre, communicate directly with customers to build a stronger relationship and actively seek out new business opportunities. The sales advisor will also assist in any administrative duties required within the department.

• To actively promote membership packages within the centre in line with instructions from the Sales Manager/Contract Manager
• To assist in delivering the highest level of customer care, including meeting regularly with existing members to ensure the level of service is maintained
• To assist in the promotion and marketing of the centre, its services and facilities, which entails outreach in the surrounding areas
• To maximise new business conversion through effective sales closure
• To maximise cross‑selling and up‑selling opportunities through proactive initiatives
• To handle membership enquiries and bookings
• Undertake any other task/duties as may be reasonably required

QUALIFICATIONS

Ideally a sales background in a similar role, although training will be provided

PERSONAL

• Friendly, well‑presented with a positive attitude
• Confident and enthusiastic
• Excellent communication skills with clear spoken and written English
• Professional telephone and interpersonal manner
• Good understanding of customer care
• Able to use own initiative, to follow procedures and learn to work to deadlines
• Demonstrate computer literacy skills
• Be punctual
• Have flexibility
• Aware of health and safety, equality and diversity in the workplace
• Ability to multitask
• Good organisational skills
• Has the ability and willingness to acquire job related knowledge