At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer care at our leisure centre.
- Company: Join a fast-growing leisure management company with a vibrant culture.
- Benefits: Enjoy free gym membership, discounts, career progression, and more perks.
- Other info: Flexible hours and opportunities for professional development await you.
- Why this job: Kickstart your leisure management career while making a real difference in the community.
- Qualifications: Strong communication skills and a passion for customer service; lifeguard qualification is a plus.
The predicted salary is between 25000 - 30000 £ per year.
The Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.
Primary objectives for the Duty Manager will be:
- To ensure the highest possible standards of health and safety and customer care within the Centre.
- To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
- To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.
The Person
- Will be able to gain acceptance and respect from clients and the teams involved.
- Will be able to build strong relationships with customers, clients and employees.
- Will be able to communicate at different levels of the organisation, both listen and direct.
- Will be able to meet the demands of the role by working additional hours when required.
- Will be able to demonstrate clear identification with all customer requirements.
- Will be able to maintain and be committed to good employee relations and deliver quality training.
- Will be able to perform recreation assistant duties when required.
- A National Pool Lifeguard Qualification is desirable but not essential as we can fully fund the course.
- Ideally you will have a Pool Plant Operators qualification and a recognised Leisure Management qualification.
What can 1Life offer you?
- Free gym membership for you and a nominated person
- Employee discount portal
- Company sick pay
- Career Progression and More
How to Apply
If you feel like you'd be successful in this role or are interested to know more, we'd love to hear from you. Please apply with a letter of application and CV before 12/07/2026. We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity. If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Duty Manager in Saffron Walden employer: 1Life Management Solutions Limited
1Life is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With benefits such as free gym membership, career progression opportunities, and a commitment to inclusion and diversity, the Duty Manager role at Lord Butler Leisure Centre provides a rewarding pathway into leisure management within a fast-growing company. Join us to make a meaningful impact while enjoying a supportive environment that values your contributions.
Contact Details:
1Life Management Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Saffron Walden
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like 1Life Management Solutions Limited. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
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We think you need these skills to ace Duty Manager in Saffron Walden
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining 1Life Management Solutions Limited aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at 1Life Management Solutions Limited
✨Highlight Your Passion for Sports
When chatting with 1Life Management Solutions Limited, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
