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- Tasks: Lead biotech and web3 projects, managing partnerships and ensuring successful collaborations.
- Company: Molecule is revolutionising decentralized science, merging biotech with blockchain for impactful research.
- Benefits: Enjoy token equity, a collaborative culture, and the chance to shape future DeSci standards.
- Why this job: Join a mission-driven team where your contributions directly influence the future of science and technology.
- Qualifications: Experience in tech transfer, venture funds, and a passion for biotech and web3 is essential.
- Other info: We're committed to diversity and equality, welcoming applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Explore opportunities with leading projects across crypto & web
Molecule is at the heart of the Decentralized Science (DeSci) movement where biotech and blockchain meet to democratize scientific research, earning recognition and support from key figures in the web3 world, including Vitalik Buterin , Balaji , and Juan Benet . We\’re known for creating VitaDAO , the first and largest biotech DAO with more than $4m in funding deployed, bio.xyz , a vital hub supporting and building biotech DAOs, the IP-NFT , a protocol bringing rights to IP and R&D data on-chain, and IPTs , ERC-20 tokens minted from IP-NFTs to allow token holders to construct and cultivate valuable IP. We’ve also recently launched launchpad, a platform to launch, discover, and fund the best projects in DeSci.
Over the past 24 months, we have raised $20+ million to build the future of decentralized biotech. Join us and contribute to a future where scientific discovery is driven by web3.
About the Role
We’re hiring a Customer Success Manager to drive execution across our growing pipeline of biotech and web3 innovation projects. This is an operations-centric role, focused on managing and delivering complex initiatives involving venture funds, IP licensing, and tech transfer.
You’ll work closely with our founders, partners, and scientific teams to turn high-quality inbound interest into live, successful collaborations. This role is ideal for someone who thrives in a fast-paced, decentralised environment and who can navigate both biotech and web3 landscapes with ease.
What You’ll Do
Lead the operational execution of deals and partnerships initiated through venture fund and strategic networks
Coordinate the end-to-end delivery of IP and biotech venture spin-outs
Own the process of moving qualified leads through to signed agreements and successful handoffs
Interface with legal, scientific, and tokenomics stakeholders to align on timelines, requirements, and risk
Maintain project momentum through clear communication, documentation, and proactive follow-ups
Collaborate with the founding team on evolving processes and best practices in venture delivery
Who You Are
Deep understanding of tech transfer, licensing, and biotech spin-outs
Experience working with or within venture funds, particularly those active in life sciences or frontier tech
Operationally excellent: you know how to get things done and keep stakeholders aligned
Familiar with or deeply curious about Web3, tokens, and decentralised science (DeSci)
Strong communicator across technical and non-technical teams
UK-based (preferred) or EU-based, ideally with experience navigating both US and European business cultures
Bonus: You’ve previously worked in a startup or cross-disciplinary innovation environment
Why Join Us?
At Molecule, you’ll be part of an innovative, mission-driven startup that’s disrupting the world of decentralized science. If you’re passionate about pushing boundaries and creating real-world impact, this is your opportunity to shape the future of research and innovation.
Here, you’ll work alongside a skilled, fast-paced team that thrives on creativity, collaboration, and bold ideas. You’ll be challenged, inspired, and empowered to bring your best work every day.
HODL: You’re not just taking a job — you’re joining a movement. Every project you contribute to directly impacts the future of science and technology.
WAGMI: We reward most full time positions with token equity and give you the opportunity to co-author future DeSci standards.
Alpha: In our young, fast growing team, your voice matters. You’ll have the chance to shape not only your future but also the future of science research and innovation.
If you’re ready to take on big challenges, work with brilliant minds, and create something that matters, LFG – Molecule is the right place for you!
We are an equal opportunity employer. We are committed to equality and weaving a community that values diverse perspectives and experiences and are actively seeking a diverse pool of applicants. All employment decisions are made without regard to race, colour, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
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Customer Success Manager employer: 1kx Network
Contact Detail:
1kx Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager
✨Tip Number 1
Familiarise yourself with the latest trends in biotech and web3. Understanding the intersection of these fields will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the biotech and web3 sectors. Attend relevant events, webinars, or meetups to connect with potential colleagues and gain insights into the industry, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex projects or partnerships in the past. Highlighting your operational excellence and ability to align stakeholders will set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. Whether it's during a phone call or a video interview, effective communication is key to demonstrating your fit for the Customer Success Manager role.
We think you need these skills to ace Customer Success Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Customer Success Manager position. Familiarise yourself with the biotech and web3 landscapes, as well as the specific projects mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in tech transfer, licensing, and venture funds. Emphasise any operational excellence and communication skills that align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for decentralized science and your understanding of the company's mission. Mention specific projects or initiatives by Molecule that resonate with you and explain how your background makes you a great fit.
Showcase Relevant Skills: In your application, clearly demonstrate your familiarity with web3 technologies and your ability to navigate both UK and EU business cultures. Provide examples of past experiences where you've successfully managed complex projects or partnerships.
How to prepare for a job interview at 1kx Network
✨Understand the Biotech and Web3 Landscape
Familiarise yourself with the intersection of biotech and blockchain technologies. Be prepared to discuss how these fields can collaborate and innovate, as this role requires a deep understanding of both areas.
✨Showcase Your Operational Excellence
Highlight your experience in managing complex projects and partnerships. Provide examples of how you've successfully navigated operational challenges and kept stakeholders aligned in previous roles.
✨Communicate Clearly and Effectively
Demonstrate your ability to communicate across technical and non-technical teams. Prepare to discuss how you’ve facilitated clear communication in past projects, ensuring everyone is on the same page.
✨Express Your Passion for Decentralised Science
Convey your enthusiasm for the DeSci movement and how it aligns with your career goals. Share any relevant experiences or insights that showcase your commitment to advancing scientific research through decentralisation.
