At a Glance
- Tasks: Manage carrier relationships and optimise voice, SMS, and numbering operations for maximum profitability.
- Company: 1GLOBAL, a fast-growing telecom tech company redefining global connectivity.
- Benefits: Career growth, international experience, and a dynamic work environment with open communication.
- Other info: Work in a collaborative culture that values diversity and innovation.
- Why this job: Join a talented team and make a real impact in the telecom industry.
- Qualifications: Experience in carrier relations and strong analytical skills required.
The predicted salary is between 56700 - 69300 £ per year.
1GLOBAL is a technology-driven global mobile communications provider helping enterprises and consumer brands deliver seamless connectivity worldwide. Powered by a best-in-class telecom platform, proprietary eSIM technology, and its own mobile core network across 15 countries, 1GLOBAL operates as a fully regulated telecommunications provider in 43 countries.
Founded in 2022, 1GLOBAL has rapidly become one of Europe's fastest-growing telecom technology companies, connecting more than 80 million people and devices globally. Our customers include leading banks, multinational enterprises, global retailers, travel companies, payment service providers, and digital-first businesses.
Headquartered in the Netherlands, with R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 550 professionals across 16 countries. With annual revenues exceeding US$200 million and a strong track record of profitability, we continue to invest in innovation, infrastructure, and international expansion as we redefine the future of global mobile connectivity.
1GLOBAL’s Wholesale team is a fundamental enabler for the 1GLOBAL business, and this is a critical, high-profile role at the heart of Wholesale’s carrier and interconnect activities. The Wholesale team is responsible for establishing and managing 1GLOBAL’s relationships with mobile operators, aggregators, and numbering partners that underpin our global voice and messaging traffic. The Carrier Manager will own the commercial and operational relationships across Voice, SMS, and Numbering/MNP, ensuring 1GLOBAL has the most effective and profitable carrier structure in place to meet the future requirements of the business.
We’re a global team and are open to hiring candidates based in London, Lisbon, Berlin, or Amsterdam.
About the Role:
- Managing outbound voice traffic costs and routing across our carrier base, continuously optimizing for quality, coverage, and margin.
- Owning inbound voice revenue relationships with carrier partners to maximize termination revenue across all routes.
- Managing outbound and inbound SMS traffic across both P2P and A2P channels, including cost, revenue, partner, and aggregator management.
- Owning relationships with numbering partners, and the implementation and ongoing management of Mobile Number Portability (MNP) agreements.
- Owning MNP as a discipline across the business, including regulatory compliance, porting performance, and cross-functional coordination with product, legal, and network teams.
- Negotiating all carrier, aggregator, and numbering partner agreements/addendums, including commercial terms, SLAs, and technical requirements.
- Owning operational performance against contract across voice, SMS, and numbering partners, including service level measures, escalations, and change requests.
About You:
Must Have:
- Good experience in carrier relations / mobile wholesale (ideally voice interconnect, SMS aggregation, or numbering/MNP).
- Strong understanding of the telecom carrier ecosystem, including voice routing, SMS messaging (P2P/A2P), and numbering/porting processes.
- Excellent commercial skills and a strong analytical ability, particularly around cost, margin, and revenue optimization.
- Excellent communicator; highly organised; forthright; able to work independently with minimal supervision.
- Driven, energetic, and resilient, able to thrive under pressure in a fast-paced, high-growth environment.
- Ability to think creatively and strategically and translate strategic thinking into solid deliverables and plans.
- Able to form strong relationships both with carrier, aggregator, and numbering partners and internal stakeholders.
Nice to Have:
- A solid base of industry contacts across carriers, aggregators, and numbering partners.
- Experience negotiating voice interconnect, SMS aggregation, or numbering agreements.
- Knowledge of MNP regulatory frameworks and porting processes across relevant markets (Ofcom, FCC, national regulators).
- Familiarity with SMS firewall/filtering technology and A2P monetization models.
- Experience with least-cost routing (LCR) platforms and traffic/cost management tools.
Why 1GLOBAL?
- Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 50% year-on-year under the leadership of successful tech entrepreneurs.
- Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry.
- Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors and constantly being exposed to talented and driven individuals.
- Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.
- Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field.
- International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
- Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment.
- Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry.
1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.
Carrier Manager in London employer: 1GLOBAL
1GLOBAL is an exceptional employer, offering a dynamic work environment in Lisbon or Dublin where innovation thrives and every contribution is valued. With a strong focus on employee growth, you will have the opportunity to advance your career in a fast-growing telecommunications company while collaborating with talented professionals and gaining international experience. The open communication culture fosters a supportive atmosphere, ensuring that your ideas are heard as you work towards revolutionising global connectivity.
StudySmarter Expert Advice🤫
We think this is how you could land Carrier Manager in London
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like 1GLOBAL and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like 1GLOBAL.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Carrier Manager in London
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at 1GLOBAL.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at 1GLOBAL.
How to prepare for a job interview at 1GLOBAL
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
