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- Tasks: Lead global platform operations, ensuring 24/7 service availability and performance.
- Company: 1E, a TeamViewer company, enhances digital employee experiences for top Fortune 100 companies.
- Benefits: Enjoy flexible working, competitive leave policies, and personal growth opportunities.
- Why this job: Join a dynamic team reimagining technology's role in the workplace and shaping the future of work.
- Qualifications: Requires a degree in Computer Science, 5+ years in leadership, and 10+ years in software development.
- Other info: We promote diversity and inclusion, offering equal opportunities for all applicants.
The predicted salary is between 144000 - 216000 £ per year.
Join to apply for the Director, Platform Operations role at 1E 2 days ago Be among the first 25 applicants Join to apply for the Director, Platform Operations role at 1E What if each digital employee experience (DEX) was better than the last? 1E, a TeamViewer company, helps IT teams enhance end-user experience, tighten security, reduce costs, and transform operations from a cost center to a strategic enabler. Our single-agent solution, trusted by over one-third of the Fortune 100, offers real-time automation and remediation, providing enhanced visibility, control, and compliance. At 1E, a TeamViewer company you’ll be part of a dynamic, collaborative team committed to reimagining how technology serves people, enhancing digital workplace experiences, and shaping the future of work. About the Role: We are looking for a Director Platform Operations (all genders) to manage and support our teams. Work closely together with other R&D leaders and contribute to department-wide initiatives. What You’ll Do: Lead and oversee the operations of our platform globally across all products, ensuring the availability and performance of our services 24/7 Formulate and execute a strategic roadmap, aligning it with the company\’s overall business objectives Establish and enforce operational processes like on-call, migrations, customer escalations and deployments Manage and mentor talented teams of software developers, DevOps engineers and SREs, fostering a collaborative and innovative work environment Establish and enforce coding standards, development methodologies, and quality assurance processes to deliver robust and scalable solutions Provide technical leadership and guidance to the team, promoting a culture of continuous learning and skill development Collaborate with stakeholders to gather requirements, define project scopes, and establish realistic timelines for upcoming projects Enable open feedback and communication culture within the team Ensure the personal and professional development of the team members to help them reach their full potential What You’ll Need to Succeed: A university or college degree in the field of Computer Science, Information Technology or a related subject 5+ years in a leadership role in an agile environment 10+ years of professional software development experience A hands-on mindset and a strong sense of ownership Strong knowledge of microservice architecture and database design principles, scalable distributed systems, security, and network communication Expertise in cloud-native development technologies (Docker, Kubernetes etc.) and knowledge of at least one high-level language Background in working with one or more major cloud service providers (GCP, Azure, and/or AWS) Structured and analytical working methods and a good team spirit A spirit of lifelong learning and eagerness to tackle new challenges every day Fluency in English is mandatory, further languages such as German are a plus The 1E, TeamViewer Advantage: Strong earning potential Flexible working = your perfect balance. Join our diverse team! Competitive leave policies Personal growth, always on the agenda. ️ Life Assurance for peace of mind. About Us: 1E, a TeamViewer company, is a global leader in Digital Employee Experience (DEX) and intelligent endpoint management . By integrating TeamViewer’s expertise in secure remote access with 1E’s cutting-edge DEX solutions, we empower businesses to create seamless, intelligent digital workplaces that minimize disruptions, optimize IT performance, and enhance the overall employee experience. By combining real-time connectivity, automation, AI-driven insights, and proactive remediation, we help organizations transform IT operations into a strategic enabler, improving digital workflows and ensuring employees can work without technology-related disruptions. Equal Opportunity and Blind Recruitment at 1E, a TeamViewer Company: We are committed to fostering a diverse and inclusive workplace environment. 1E, a TeamViewer company, is an Affirmative Action and Equal Opportunity Employer, offering equal employment opportunities to all individuals regardless of race, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other protected characteristics. We actively implement blind recruitment practices to eliminate bias and ensure a fair evaluation of candidates based on their skills, experience, and qualifications. We believe in creating a level playing field for all applicants, and our initiatives reflect our dedication to promoting diversity and inclusion in the workplace . TeamViewer is an equal opportunity employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we’re focused on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best. TeamViewer will not discriminate against an individual based on race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis . If you are unable to submit your application because of disability, please contact us at hr@teamviewer.com and we will reasonably accommodate. Join Us: At 1E, a TeamViewer company , we reimagine how technology serves people and create new ways for IT to shape the future of work. Improve digital employee experience (DEX), tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler. Work Wonders with 1E. Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Engineering, Information Technology, and Strategy/Planning Industries Software Development, IT System Custom Software Development, and Computer and Network Security Referrals increase your chances of interviewing at 1E by 2x Get notified about new Platform Director jobs in England, United Kingdom . 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Director, Platform Operations employer: 1E
Contact Detail:
1E Recruiting Team
hr@teamviewer.com
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Platform Operations
✨Tip Number 1
Familiarise yourself with the latest trends in digital employee experience (DEX) and platform operations. Understanding how companies like 1E leverage technology to enhance user experiences will help you articulate your vision during interviews.
✨Tip Number 2
Network with professionals in the field of platform operations and software development. Engaging with industry peers can provide insights into the company culture at 1E and may even lead to referrals, increasing your chances of landing an interview.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in agile environments. Highlighting specific examples of mentoring and fostering collaboration will resonate well with the hiring team at 1E.
✨Tip Number 4
Showcase your technical expertise in cloud-native technologies and microservices architecture. Being able to speak confidently about your hands-on experience with tools like Docker and Kubernetes will set you apart as a strong candidate for the Director role.
We think you need these skills to ace Director, Platform Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in platform operations, leadership roles, and software development. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing digital employee experiences and how your background aligns with 1E's mission. Mention specific achievements that showcase your leadership and technical skills.
Showcase Technical Expertise: Detail your experience with cloud-native technologies, microservice architecture, and agile methodologies. Provide examples of how you've successfully led teams in these areas to achieve business objectives.
Highlight Soft Skills: Emphasise your ability to foster collaboration and communication within teams. Mention any experience you have in mentoring or developing team members, as this is crucial for the Director role.
How to prepare for a job interview at 1E
✨Showcase Your Leadership Experience
As a Director of Platform Operations, you'll need to demonstrate your leadership skills. Prepare specific examples of how you've successfully led teams in the past, focusing on your ability to mentor and foster collaboration among diverse groups.
✨Understand the Company’s Vision
1E is all about enhancing digital employee experiences. Familiarise yourself with their products and services, and be ready to discuss how your vision aligns with theirs. This shows that you're not just looking for a job, but are genuinely interested in contributing to their mission.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of microservice architecture, cloud-native technologies, and coding standards. Be prepared to discuss your hands-on experience with these technologies and how they can be applied to improve platform operations.
✨Emphasise Continuous Learning
1E values a spirit of lifelong learning. Share examples of how you've pursued professional development in the past, whether through courses, certifications, or self-study. This will resonate well with their commitment to personal growth and innovation.
