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- Tasks: Lead global platform operations, ensuring 24/7 service availability and performance.
- Company: 1E, a TeamViewer company, enhances digital employee experiences for top Fortune 100 companies.
- Benefits: Enjoy flexible working, competitive leave policies, and personal growth opportunities.
- Why this job: Join a dynamic team reimagining technology's role in the workplace and shaping the future of work.
- Qualifications: 5+ years in leadership roles with a strong background in software development and cloud technologies.
- Other info: We promote diversity and inclusion through blind recruitment practices.
The predicted salary is between 48000 - 84000 £ per year.
1E, a TeamViewer company, helps IT teams enhance end-user experience, tighten security, reduce costs, and transform operations from a cost centre to a strategic enabler. Our single-agent solution, trusted by over one-third of the Fortune 100, offers real-time automation and remediation, providing enhanced visibility, control, and compliance.
At 1E, you’ll be part of a dynamic, collaborative team committed to reimagining how technology serves people, enhancing digital workplace experiences, and shaping the future of work.
About the Role:
We are looking for a Director Platform Operations (all genders) to manage and support our teams. Work closely together with other R&D leaders and contribute to department-wide initiatives.
What You’ll Do:
- Lead and oversee the operations of our platform globally across all products, ensuring the availability and performance of our services 24/7.
- Formulate and execute a strategic roadmap, aligning it with the company's overall business objectives.
- Establish and enforce operational processes like on-call, migrations, customer escalations and deployments.
- Manage and mentor talented teams of software developers, DevOps engineers and SREs, fostering a collaborative and innovative work environment.
- Establish and enforce coding standards, development methodologies, and quality assurance processes to deliver robust and scalable solutions.
- Provide technical leadership and guidance to the team, promoting a culture of continuous learning and skill development.
- Collaborate with stakeholders to gather requirements, define project scopes, and establish realistic timelines for upcoming projects.
- Enable open feedback and communication culture within the team.
- Ensure the personal and professional development of the team members to help them reach their full potential.
What You’ll Need to Succeed:
- A university or college degree in the field of Computer Science, Information Technology or a related subject.
- 5+ years in a leadership role in an agile environment.
- 10+ years of professional software development experience.
- A hands-on mindset and a strong sense of ownership.
- Strong knowledge of microservice architecture and database design principles, scalable distributed systems, security, and network communication.
- Expertise in cloud-native development technologies (Docker, Kubernetes etc.) and knowledge of at least one high-level language.
- Background in working with one or more major cloud service providers (GCP, Azure, and/or AWS).
- Structured and analytical working methods and a good team spirit.
- A spirit of lifelong learning and eagerness to tackle new challenges every day.
- Fluency in English is mandatory, further languages such as German are a plus.
The 1E, TeamViewer Advantage:
- Strong earning potential.
- Flexible working = your perfect balance.
- Competitive leave policies.
- 5% Employer-Contributed Pension Plan.
- Personal growth, always on the agenda.
- Life Assurance for peace of mind.
- Private Healthcare option via BUPA!
About Us:
1E, a TeamViewer company, is a global leader in Digital Employee Experience (DEX) and intelligent endpoint management. By integrating TeamViewer’s expertise in secure remote access with 1E’s cutting-edge DEX solutions, we empower businesses to create seamless, intelligent digital workplaces that minimize disruptions, optimise IT performance, and enhance the overall employee experience.
We are committed to fostering a diverse and inclusive workplace environment. 1E, a TeamViewer company, is an Affirmative Action and Equal Opportunity Employer, offering equal employment opportunities to all individuals regardless of race, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other protected characteristics.
Join Us: At 1E, we reimagine how technology serves people and create new ways for IT to shape the future of work. Improve digital employee experience (DEX), tighten security, reduce costs, and evolve IT Operations from cost centre to strategic enabler.
Director, Platform Operations employer: 1E
Contact Detail:
1E Recruiting Team
hr@teamviewer.com
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Platform Operations
✨Tip Number 1
Network with professionals in the IT and software development sectors, especially those who have experience in platform operations. Attend industry events or webinars to connect with potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 2
Familiarise yourself with the latest trends in digital employee experience (DEX) and cloud-native technologies. Being well-versed in these areas will not only help you understand the company's mission but also demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in agile environments. Highlight specific examples of how you've fostered collaboration and innovation, as this aligns closely with the responsibilities of the Director, Platform Operations role.
✨Tip Number 4
Research 1E and TeamViewer's recent projects and initiatives. Understanding their strategic goals and challenges will allow you to tailor your discussions during interviews, showcasing how your skills and experiences can directly contribute to their success.
We think you need these skills to ace Director, Platform Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in platform operations, leadership roles, and agile environments. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing digital employee experiences and how your background aligns with 1E's mission. Mention specific achievements that showcase your leadership and technical skills.
Showcase Technical Expertise: Emphasise your knowledge of microservice architecture, cloud-native technologies, and your experience with major cloud service providers. Provide examples of how you've successfully implemented these in past roles.
Highlight Team Management Skills: Discuss your experience in managing and mentoring teams. Share examples of how you've fostered a collaborative environment and promoted continuous learning among team members.
How to prepare for a job interview at 1E
✨Understand the Company Culture
Before your interview, take some time to research 1E and its culture. Familiarise yourself with their commitment to diversity and inclusion, as well as their focus on enhancing digital employee experiences. This will help you align your answers with their values.
✨Showcase Your Leadership Experience
As a Director of Platform Operations, you'll need to demonstrate your leadership skills. Prepare examples from your past roles where you've successfully managed teams, implemented strategic roadmaps, or improved operational processes. Be ready to discuss how you foster collaboration and innovation.
✨Highlight Technical Expertise
Given the technical nature of the role, be prepared to discuss your experience with microservice architecture, cloud-native technologies, and software development methodologies. Share specific projects where you've applied these skills and how they contributed to the success of your team or organisation.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street. Prepare insightful questions about the company's future projects, team dynamics, and how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
