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- Tasks: Coordinate maintenance schedules and be the first point of contact for customers.
- Company: Join 1 Call, a dynamic team focused on customer service and operational excellence.
- Benefits: Enjoy 28 days holiday, a company pension, and career growth opportunities.
- Why this job: Be part of a supportive culture that values initiative and teamwork in a fast-paced environment.
- Qualifications: Good computer and communication skills; reliability is key.
- Other info: Full-time role with flexible holidays and ongoing training for career advancement.
The predicted salary is between 21500 - 29500 £ per year.
As a Help Desk Coordinator at 1 Call, you would be responsible for scheduling maintenance work in domestic and commercial premises (shops, pubs, office etc). We are looking for a dynamic person to join our team and be the first point of contact for our valued customers and trades operatives.
The ideal candidate will be self-motivated with the ability to work effectively using their own initiative as well as part of a team.
Requirements:- Good computer skills.
- Good communication skills, written and verbal.
- Works well in a fast-paced environment.
- Reliable.
Salary: £25,396.80
Benefits: 28 days holiday (inclusive of bank holidays), Company pension following probation period, Career growth, we believe in nurturing talent from within. You'll have access to ongoing training and development opportunities to advance your career.
Schedule: Monday to Friday 8am-5pm, On-call rota successful probation period, Flexible holidays
Work location: R&A House, Woodburn Road, Blackburn Business Park, Aberdeenshire AB21 0PS
Help Desk coordinator employer: 1Call Property Maintenance Ltd
Contact Detail:
1Call Property Maintenance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Help Desk coordinator
✨Tip Number 1
Familiarise yourself with common help desk software and tools. Being knowledgeable about these systems can give you an edge during the interview, as it shows you're ready to hit the ground running.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This will help you articulate your thoughts clearly and confidently, which is crucial for a Help Desk Coordinator who needs to interact with customers and trades operatives.
✨Tip Number 3
Research the company culture at 1 Call. Understanding their values and work environment can help you tailor your responses in interviews, demonstrating that you’re a good fit for their team.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. Highlighting your ability to prioritise and stay organised will resonate well with the hiring team.
We think you need these skills to ace Help Desk coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Help Desk Coordinator role. Emphasise your computer skills, communication abilities, and any experience in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully managed customer interactions or coordinated tasks in previous roles.
Highlight Teamwork and Initiative: In your application, provide examples of how you have worked effectively both independently and as part of a team. This will demonstrate your ability to thrive in the dynamic environment described in the job listing.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that your contact information is correct and up-to-date.
How to prepare for a job interview at 1Call Property Maintenance Ltd
✨Showcase Your Communication Skills
As a Help Desk Coordinator, you'll be the first point of contact for customers. Make sure to demonstrate your strong verbal and written communication skills during the interview. Practice clear and concise responses to common questions.
✨Highlight Your Initiative
The role requires someone who can work independently as well as part of a team. Be prepared to share examples from your past experiences where you took the initiative to solve problems or improve processes.
✨Familiarise Yourself with Scheduling Tools
Since scheduling maintenance work is a key responsibility, it’s beneficial to mention any experience you have with scheduling software or tools. If you don’t have direct experience, research common tools used in the industry and express your willingness to learn.
✨Prepare for Fast-Paced Scenarios
This job involves working in a fast-paced environment. Think of examples where you've successfully managed multiple tasks or worked under pressure. Be ready to discuss how you prioritise tasks and stay organised.
