At a Glance
- Tasks: Manage client relationships and coordinate maintenance tasks for diverse properties.
- Company: Join a leading property management company with over 20 years of experience.
- Benefits: Enjoy competitive salary, 28 days holiday, and career development opportunities.
- Why this job: Be part of a dynamic team where every day brings new challenges and excitement.
- Qualifications: Strong communication skills and good computer proficiency required.
- Other info: Friendly atmosphere with support for your growth and development.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Co-ordinator/Administrator who will be responsible for the day-to-day management/scheduling of the maintenance portfolio of varied client’s properties, ensuring high levels of customer service.
Key Responsibilities:
- Manage relationships with customers and clients.
- Ensure all customers and clients are updated timeously with relevant information on respective live portals:
- Log all jobs in bespoke system and schedule relevant trade works, ensuring works are completed to client specifications. Raise follow on jobs and appointments on systems following operative requests.
- Coordinate and manage all maintenance issues reported and obtain approval from clients for works to be carried out.
- Raise purchase orders in system for materials for works to be carried out, ensuring cost control for all purchases.
- Communicate with site operatives and sub-contractors to ensure jobs are progressed through to completion.
- Coordinate and liaise with sub-contractors obtaining quotes for works and update information onto live portals as required.
- Manage and chase all outstanding works orders on a daily basis. Update all parties and systems as required and ensure all relevant notes are recorded on the portals.
Skills/Experience Required:
- Strong communication skills and the ability to work well in a team;
- Good computer skills of using E-mail, Microsoft Word, Excel with attention to detail.
Due to our location being based at Blackburn, candidates must be able to travel to this location daily. Administrators hours of work will be Monday-Friday 8am-5pm with a 1-hour lunch break.
At 1Call, our employees are pivotal to our success and will strive to ensure you feel supported, while also investing in your growth within the organisation. In addition, we offer the following:
- Competitive salary, dependent on experience;
- 28 days paid holiday;
- Uniform provided;
- Excellent career development opportunities;
- A friendly and supportive team atmosphere.
At 1Call Property Management Ltd, we have been offering an all-trades service to household, commercial and industrial customers across the North-East region for over 20 years. We believe in giving a quality, effective and expert advice to our customers in just 1Call. We pride ourselves in being professional and personable, whilst offering a friendly and accessible guidance to the customers. So, if you are looking for a role that is fast-paced and exciting - where no two days are the same, then apply for this Administrator role.
Administrator in Aberdeen employer: 1Call Property Maintenance Ltd
Contact Detail:
1Call Property Maintenance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Aberdeen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on 1Call Property Management. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and customer service. Think about examples from your past experiences that highlight your skills in communication and teamwork. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Administrator in Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your experience in managing customer relationships and scheduling tasks, as these are key responsibilities for us at 1Call.
Show Off Your Skills: Don’t forget to showcase your strong communication skills and computer proficiency. Mention any experience with Microsoft Word and Excel, as we value attention to detail in our team.
Be Personable: Since we pride ourselves on being professional yet personable, let your personality shine through in your application. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with 1Call.
How to prepare for a job interview at 1Call Property Maintenance Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrator role. Familiarise yourself with the key tasks like managing client relationships and scheduling maintenance jobs. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples from your past experiences where you've effectively communicated with clients or team members. Be ready to discuss how you handle difficult conversations or resolve conflicts, as this will highlight your ability to maintain high levels of customer service.
✨Demonstrate Your Tech Savviness
Brush up on your computer skills, especially with Microsoft Word and Excel. You might be asked about your experience with logging jobs in systems or managing data. Consider bringing a portfolio that showcases any relevant work you've done using these tools, as it can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, or growth opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.