Donia is a modern Filipino restaurant located on the top floor of Kingly Court, Soho, reinterpreting Filipino flavours through seasonal British ingredients and contemporary culinary techniques. We are seeking a welcoming and enthusiastic Waiter to join our front of house team.
Key Responsibilities:
Guest Reception:
- Greet and seat guests warmly, offering menus and explaining specials or signature dishes like our Lamb Caldereta Pie.
- Manage bookings and walk-ins efficiently, ensuring smooth table turnover.
Service Excellence:
- Provide attentive and timely service across all courses.
- Cater to special requests and dietary needs with confidence and care.
- Confidently recommend drinks and wines to complement the menu, demonstrating knowledge of Donia's curated list of cocktails and wines.
- Ensure the correct serving standards of all beverages, following licensing and health & safety guidelines.
Teamwork:
- Work closely with the kitchen and bar teams to ensure seamless communication.
- Share guest feedback with relevant departments for continual improvement.
Ambience and Cleanliness:
- Maintain an inviting and tidy dining area at all times.
- Set tables to house standards and replenish items as required.
Skill Requirements:
- Outstanding interpersonal skills and a natural ability to make guests feel at home.
- Confidence in managing busy service periods with grace.
- Ability to communicate effectively between guests and team members.
- Well organised and efficient, particularly with booking systems.
- Eye for detail in presentation and cleanliness.
Work Schedule:
- Full Time/Part Time
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Waiter employer: 1996 Group
Toasteé is an exceptional employer that prioritises a positive work culture and employee growth, making it an ideal place for aspiring managers. With a focus on excellent customer service and team performance, employees benefit from hands-on training, flexible scheduling, and the opportunity to lead a motivated team in a vibrant coffee shop environment. Additionally, staff enjoy perks such as discounted meals and a supportive atmosphere that encourages professional development.