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- Tasks: Be the friendly face of our hotel, welcoming guests and handling check-ins.
- Company: Join 196 Bishopsgate, a stylish 4-star hotel in London's financial hub.
- Benefits: Enjoy meal allowances, discounts, and employee rates at top hotels worldwide.
- Why this job: Work in a vibrant environment with great training and team events.
- Qualifications: Excellent communication skills and a positive attitude are essential.
- Other info: Flexible shifts and a chance to grow in a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a friendly and organized Full-Time Receptionist to join our team as the welcoming face of 196 Bishopsgate. Located in the heart of London's financial district, 196 Bishopsgate offers fully serviced 4-star hotel apartments, opposite Liverpool Street train and underground station. 196 Bishopsgate offers a range of accommodation, from Studio to Executive Apartments.
Wonderful Benefits on joining our company as Receptionist:
- Excellent Monthly Service Charge Payment.
- Monthly Meal Allowance.
- Excellent Training and Development opportunities.
- Food and Beverage Discounts in our Elis and Da Terra Restaurants.
- Employee Room Rates and excellent Room Rates for friends and family.
- Employee Rates with Design Hotels and Marriott International Hotels Worldwide.
- Pension scheme after 3 months service.
- Recommend a Friend Scheme.
- Summer and Christmas Staff events.
Key Responsibilities:
- Welcome and assist our guests warmly and courteously.
- Handle check-in and check-out smoothly, ensuring guests are welcomed.
- Answer incoming calls promptly and helpfully.
- Assist with various administrative tasks as needed.
- Support the Reception Manager and the team in daily operations.
- Prepare necessary reports, such as credit checks and departure summaries.
- Address general inquiries and provide detailed information about the hotel.
- Promote our services and facilities enthusiastically, aiming to maximize revenue through up-selling opportunities.
- Collaborate with other departments to ensure seamless service, communication and support.
- Show flexibility by working on a rotating shift pattern, including mornings, evenings, weekends, and bank holidays.
Our successful Receptionist will have:
- Excellent communication and interpersonal skills, both written and verbal.
- High standards of grooming and a positive work attitude.
- Flexibility, problem-solving skills, and strong attention to detail.
- Previous experience in a similar role is preferred.
- Proficient in Opera system and Microsoft Office.
- Ability to work as part of the team and on own initiative.
This is an exciting role for a talented Receptionist who is looking to join an ambitious organisation and work in a friendly and relaxed environment. If you're a proactive individual with a welcoming demeanour, we'd love to have you as part of our team. Even if you don't meet every requirement but have the right attitude, transferable skills, and feel you'd be a great fit for the role, please apply!
In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility at the Recruitment Interviewing process.
Contact Detail:
196 Bishopsgate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Opera system and Microsoft Office, as these are essential tools for a Receptionist role. Consider taking a short online course or tutorial to boost your confidence and proficiency in these applications.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being warm and approachable, as this is key to making guests feel welcome and valued.
✨Tip Number 3
Research 196 Bishopsgate and its services thoroughly. Understanding the hotel’s offerings will enable you to promote them effectively during your interview and demonstrate your enthusiasm for the role.
✨Tip Number 4
Be prepared to discuss your flexibility and problem-solving skills during the interview. Think of examples from your past experiences where you successfully handled challenges or adapted to changing situations.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Receptionist. Emphasise your communication skills, attention to detail, and any previous roles in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work at 196 Bishopsgate and how your skills can contribute to their team.
Highlight Relevant Experience: If you have previous experience in a similar role, be sure to detail it. Include examples of how you handled guest interactions, administrative tasks, or worked with systems like Opera and Microsoft Office.
Showcase Your Soft Skills: In your application, emphasise your interpersonal skills and positive attitude. Mention your ability to work under pressure, solve problems, and collaborate with a team, as these are crucial for a Receptionist role.
How to prepare for a job interview at 196 Bishopsgate
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. During the interview, demonstrate your ability to articulate clearly and listen actively. Share examples of how you've effectively communicated with guests or colleagues in previous roles.
✨Highlight Your Organisational Abilities
Being organised is crucial for a receptionist. Prepare to discuss how you manage multiple tasks, such as handling check-ins while answering calls. You might want to mention any tools or methods you use to stay organised.
✨Demonstrate a Welcoming Attitude
Since you'll be the first point of contact for guests, it's important to convey a friendly and approachable demeanour. Practice a warm greeting and be ready to explain how you would make guests feel welcome and valued.
✨Familiarise Yourself with the Company
Research 196 Bishopsgate and its services before the interview. Being knowledgeable about the company will show your genuine interest in the role and help you answer questions more effectively, especially about promoting their services.
