At a Glance
- Tasks: Deliver and assemble furniture with care, ensuring a positive customer experience.
- Company: Join 1915 South, a leading furniture brand focused on employee growth.
- Benefits: Competitive pay, comprehensive benefits, paid time off, and tuition assistance.
- Other info: Flexible schedule with potential for long-term career growth.
- Why this job: Build your future with career advancement opportunities in a supportive environment.
- Qualifications: High school diploma required; must be able to lift heavy items.
The predicted salary is between 25000 - 30000 € per year.
Join our winning team, 1915 South, as a Delivery Helper. 1915 South owns and operates 30 Ashley stores and 3 distribution centers across the southeast, including locations in Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia. Our company is focused on employee growth and development, providing exceptional customer service and being passionate about what we do!
Position Summary
The Delivery Driver and Delivery Helper are responsible for delivering, assembling, and installing products in customers’ homes or businesses with care, accuracy, and professionalism. This role ensures timely and safe transportation of products, provides positive customer experiences during delivery and setup, and complies with all company policies, safety standards, and DOT regulations. The position supports smooth coordination between dispatch, warehouse, and customer service teams.
Job Duties
- Deliver high-value or fragile items to customers’ homes or businesses with exceptional care and professionalism.
- Ensure timely and accurate delivery according to scheduled appointments.
- Unpack, assemble, and install products (e.g., furniture, accessories) as per manufacturer guidelines.
- Test functionality and confirm proper operation before leaving the site.
- Provide courteous, professional, and positive experiences during delivery and setup.
- Answer basic product questions and demonstrate usage when required.
- Inspect items for damage before and after delivery.
- Document and report any issues or discrepancies promptly.
- Follow all safety protocols for lifting, handling, and transporting items.
- Adhere to company policies and DOT regulations for driving and delivery.
- Maintain accurate delivery logs and customer signatures.
- Handle returns or exchanges according to company procedures.
- Work closely with dispatch, warehouse staff, and customer service teams to ensure smooth operations.
- Assist in training new team members when needed.
Required Qualifications
Education: High school diploma or equivalent, required.
Physical and Work Environment Requirements
Physical Demands: Able to lift and maneuver furniture up to 150+ lbs. with assistance. Work Environment: Retail Stores and Distribution Center. Schedule: Weekdays, Weekends, and Holidays, as required.
Why 1915 South?
Compensation: Competitive commission-based pay with performance bonuses.
Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance.
Paid Time Off: Paid vacation and sick leave.
Retirement: 401(k) retirement plan with company matching contributions.
Tuition Assistance: College tuition support through Thomas University.
Employee Discounts: Generous employee discounts on furniture.
Career Development: Long-term career advancement opportunities with a strong promote-from-within culture. Many of our leaders at 1915 South began their careers here- when you join us, you’re not just taking a job, you’re building a future!
Delivery Helper employer: 1915 South / Ashley
At 1915 South, we pride ourselves on being an exceptional employer that prioritises employee growth and development while delivering outstanding customer service. With a strong promote-from-within culture, comprehensive benefits, and competitive pay, our team members enjoy meaningful career advancement opportunities in a supportive work environment across our vibrant locations in the southeast. Join us to not just take a job, but to build a rewarding future with the #1 Furniture Brand in the world!
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Helper
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on 1915 South. Understand their values and what makes them tick. This way, you can show them you're not just another candidate but someone who genuinely wants to be part of their winning team.
✨Tip Number 2
Practice makes perfect! Think about common delivery scenarios and how you'd handle them. Whether it's dealing with a tricky delivery or answering customer questions, being prepared will help you shine during the interview.
✨Tip Number 3
Show off your teamwork skills! Since you'll be working closely with dispatch, warehouse staff, and customer service teams, highlight any past experiences where you collaborated effectively. We want to see that you can fit right in with our crew!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team. Don’t miss out on the chance to kickstart your career with 1915 South!
We think you need these skills to ace Delivery Helper
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about joining our team and contributing to our mission of exceptional customer service.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the Delivery Helper role. We want to see how your background aligns with what we do at 1915 South!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with 1915 South.
How to prepare for a job interview at 1915 South / Ashley
✨Know the Company
Before your interview, take some time to research 1915 South. Understand their values, mission, and what sets them apart in the furniture industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Demonstrate Your Customer Service Skills
As a Delivery Helper, you'll be interacting with customers regularly. Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Showcase Your Physical Readiness
This role requires lifting and maneuvering heavy items, so be ready to discuss your physical capabilities. If you've had experience in similar roles, share those stories. You might even want to mention any relevant safety training you've completed to reassure them of your commitment to safety.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Delivery Helper. This shows that you're engaged and serious about the position.
