Strategic New Business Development Director in London

Powering the world’s payments ecosystem. ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with continuous solution investment and decades of proven success. ACIers – in all roles and levels – are truly your colleagues. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

Are you a strategic commercial leader who believes in enabling payments transformation across Account to Account, Card processing and Fraud? ACI is redefining the sales experience by building trust, fostering relationships, and delivering solutions that truly align with our clients' needs.

We are hiring a critical role for a Strategic New Business Development Director, responsible for new business across UK, Ireland and Nordics. You will join a diverse, passionate team, dedicated to making possibilities happen in the Payments industry. If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using ACI solutions.

The Strategic New Business Development Director has accountability for the development and execution of strategies, campaigns, and plans to grow ACI’s sales and revenue. ACI has the privilege of a strong customer base across the region and this role is dedicated to selling into new clients to become best in class as measured by sales & revenue growth, customer satisfaction and customer loyalty.

Sales isn’t a solo role and every member of the mission team plays a vital role in delivering results. This position champions a “One Team” mindset, so motivating across the organisation and being passionate about Payments across the UK, Ireland and Nordic regions is critical to success. The Strategic New Business Development Director will also play a key role in representing ACI at key events and represents ACI externally across the industry.

The role is pan-solution, offering the opportunity to take to market ACI’s broad portfolio of solutions, be those as licensed technology or as SaaS.

Job Responsibilities:

• Lead cross-functional collaboration under a ‘New Business Mission’ to deliver sales and revenue growth (Solution Consulting, Client Delivery, Product Management, Marketing and Finance).
• Build pipeline, nurture leads and close contracts to meet and exceed new logo business targets.
• Deliver a new Go-To-Market strategy against a clear addressable market.
• Develop and execute sales campaigns, based on ACI’s unique value proposition, differentiators and market drivers.
• Be the external market voice for product roadmap needs. Work with the Product Management team and internal teams ensuring customer feedback and their needs are shared and provided as future opportunities.
• Be Disciplined & Focused. Qualification, win strategies, and pursuit tactics aren’t buzzwords, they’re essential. You’ll document plans and be relentless in your pursuit of excellence.
• Execute on key employee and business initiatives as required to support strategic and operating plans.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job:

• Significant number of years’ experience of relevant business management experience in Banking and/or financial services technology.
• Deep Payments knowledge is not an absolute must, however an understanding of how to operate across Banks (be those Commercial, Corporate, Investment, Retail, Neo, Digital etc…), Building Societies, EMIs and PSPs, is critical.
• Track record of creating go-to-market strategies and executing against operating plan.
• Desire to translate issues into client outcomes and not lead with product specification. Experience in leading with value tailored to individuals, functions and organisations.
• An existing network across UK, Irish and Nordic based banks, fintech and PSPs (multi-level contacts) and are passionate about building new value‑based relationships.
• Excellent relationship and selling skills – delivery of results.
• In‑depth industry knowledge, across regulation, market trends and buyer requirements.
• Thoughtful and accurate Sales process management.
• Behavioural must haves include Integrity, Commercial Acumen and Building Trusted Relationships.

Preferred Knowledge, Skills and Experience needed for the job:

• Specialism in selling High Value payments, in particular cross border, RTGS and digital asset solutions to commercial and corporate banking clients.
• Proven ability to lead and motivate management teams.
• Excellent communication skills.
• Excellent negotiation and influencing skills.
• Budgeting, planning and variance management skills.
• Excellent ability to execute results‑based management.
• In‑depth knowledge of payment products.
• Ability to represent the voice of the customer and monitor the marketplace/identify business opportunities and trends.
• Best‑in‑class sales practices.

Core Capabilities:

• Ensure Accountability: holding self and others accountable to meet commitments.
• Drives Results: consistently achieving results, even under tough circumstances.
• Customer Focus: building strong customer relationships and delivering customer‑centric solutions.
• Cultivate Innovation: creating new and better ways for the organization to be successful.
• Collaborates: building partnerships and working collaboratively with others.
• Courage: stepping up to address difficult issues, saying what needs to be said.

Benefits:

In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment. We promote a hybrid working environment with a focus on being where you need to be to be most productive.

Are you ready to help us transform the world of electronic payments?