At a Glance
- Tasks: Provide exceptional concierge support for a dynamic UHNW family office across various luxury services.
- Company: Join a fast-paced, high-performing family office with international interests.
- Benefits: Flexible working hours, hybrid structure, and a collaborative team environment.
- Other info: Opportunity to work in a vibrant, evolving environment with high-profile individuals.
- Why this job: Be part of an exciting role that combines luxury lifestyle management and personal assistance.
- Qualifications: Experience in luxury concierge or UHNW lifestyle management with strong connections.
The predicted salary is between 60000 - 80000 € per year.
We are supporting a dynamic UHNW family office in the search for an exceptionally well-connected Concierge & Family Office Assistant to join a high-performing support team.
This is a fantastic opportunity for someone with a luxury concierge, lifestyle management or high-end events background to step into a broad and varied role supporting a highly international Principal and wider family office operation. Working closely alongside the Chief of Staff and Executive Assistant, the successful candidate will play a key role in ensuring the seamless running of both professional and personal logistics.
The family office operates at a fast pace across multiple international locations, with interests spanning philanthropy, investment, travel, motorsport, hospitality and luxury lifestyle. This role would suit someone naturally resourceful, highly connected and confident operating within UHNW environments, with the ability to anticipate needs before they arise and deliver exceptional service at all times.
The position will combine traditional concierge responsibilities with light PA and operational support for the wider family office. The ideal candidate will be proactive, discreet and solutions-led, with excellent contacts in London and internationally, with the ability to secure access, reservations and experiences at the highest level.
Flexibility is key, as this will not always be a traditional 9-to-5, office-based role and may involve occasional out-of-hours support across time zones. The working style will be fluid and collaborative, with a hybrid structure and regular interaction with the fantastic team in London.
DUTIES TO INCLUDE:
- Acting as a key concierge and lifestyle support contact for the UHNW Principal and wider family office team
- Managing high-end restaurant reservations, members’ clubs, VIP bookings and exclusive experiences
- Coordinating luxury travel arrangements including hotels, villas, restaurants, ground transport and bespoke itineraries
- Supporting the organisation of private dinners, small-scale events and hospitality arrangements
- Leveraging existing London and international networks to secure access, reservations and priority service
- Assisting with gifting, personal shopping and ad hoc lifestyle requests
- Providing light PA support where required, including diary coordination and scheduling assistance
- Supporting the wider EA and family office team during periods of travel, annual leave or high workload
- Acting as a trusted point of contact with suppliers, venues, lifestyle providers and external stakeholders
- Handling requests with absolute discretion, professionalism and efficiency
- Acting as a proactive problem-solver, able to think quickly and deliver solutions under pressure
ESSENTIAL CRITERIA:
- Previous experience within a luxury concierge, UHNW lifestyle management, private household or family office environment
- Exceptionally well-connected within London luxury hospitality, restaurants, members’ clubs and high-end events sectors
- Highly polished, personable and confident in communicating with UHNW individuals and senior stakeholders
- Naturally proactive and resourceful, with a “nothing is impossible” mindset
- Strong organisational skills with the ability to manage multiple requests simultaneously
- Comfortable working in a fast-paced and evolving international environment
- Flexible with working hours and responsive when required outside standard office hours
- Able to work collaboratively as part of a close-knit team
- Strong attention to detail and ability to maintain complete confidentiality
- Experience supporting high-profile or UHNW individuals is highly desirable
- Right to work in the UK
- Strong, verifiable references
EXCITING CONCIERGE OPPORTUNITY FOR UHNW FAMILY OFFICE employer: 19 London
Join a prestigious UHNW family office that values excellence and discretion, offering a unique opportunity to work in a dynamic environment alongside a high-performing team. With a focus on luxury lifestyle management and international operations, employees benefit from a collaborative work culture, flexible hours, and the chance to engage with elite networks in London and beyond. This role not only promises personal growth through diverse responsibilities but also the satisfaction of delivering exceptional service to a discerning clientele.
StudySmarter Expert Advice🤫
We think this is how you could land EXCITING CONCIERGE OPPORTUNITY FOR UHNW FAMILY OFFICE
✨Network Like a Pro
Get out there and connect with people in the luxury concierge and lifestyle management scene. Attend events, join relevant groups, and don’t be shy about reaching out to your contacts. We all know that who you know can sometimes matter just as much as what you know!
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in high-end environments. Share specific examples of how you've gone above and beyond for clients. We want to see that you can deliver exceptional service and anticipate needs before they arise!
✨Be Flexible and Ready
This role isn’t your typical 9-to-5, so be prepared to adapt to changing schedules and demands. Show that you’re willing to go the extra mile, whether it’s working odd hours or jumping on last-minute requests. Flexibility is key in this fast-paced environment!
✨Apply Through Us!
Don’t forget to apply through our website! We’re here to help you land that dream job. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly. Let’s make it happen together!
We think you need these skills to ace EXCITING CONCIERGE OPPORTUNITY FOR UHNW FAMILY OFFICE
Some tips for your application 🫡
Show Off Your Connections:We want to see how well-connected you are! Highlight your network in luxury hospitality and events, as this is key for the role. Make sure to mention any exclusive contacts or experiences you've secured in the past.
Tailor Your Application:Don’t just send a generic CV and cover letter. Tailor your application to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to align their background with our needs.
Be Proactive in Your Approach:Show us your proactive mindset right from the start! In your application, share examples of how you've anticipated needs and delivered exceptional service in previous roles. This will demonstrate that you’re the perfect fit for our fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at 19 London
✨Know Your Audience
Before the interview, do your homework on the family office and its Principal. Understand their interests in philanthropy, travel, and luxury lifestyle. This will help you tailor your responses and show that you're genuinely interested in supporting their unique needs.
✨Showcase Your Connections
Since this role requires a well-connected individual, be ready to discuss your network in London and internationally. Share specific examples of how you've leveraged these connections in past roles to secure exclusive experiences or reservations, demonstrating your value as a concierge.
✨Demonstrate Proactivity
Prepare to share instances where you've anticipated needs before they arose. Highlight your problem-solving skills and ability to think on your feet, especially in high-pressure situations. This will illustrate your proactive mindset, which is crucial for this role.
✨Emphasise Discretion and Professionalism
Given the nature of working with UHNW individuals, it's vital to convey your understanding of confidentiality and professionalism. Be prepared to discuss how you've handled sensitive information in the past and why discretion is key in a concierge role.
