EXPERIENCED HOUSEKEEPER REQUIRED FOR IMPRESSIVE PRIVATE ESTATE IN BURY ST EDMUND
A fantastic opportunity has arisen for an experienced Housekeeper to join the team at a substantial private residence in Bury St Edmunds. This is the family's secondary home, which they typically use for approximately six weeks throughout the year, including over the Christmas and New Year period.
Working alongside another Housekeeper and a wider team of household staff, the successful candidate will help maintain this very large property to consistently high standards, ensuring it is beautifully presented and ready for the family's arrival at all times. Given the size of the residence, the family are looking for someone who is hands‑on, organised and comfortable working collaboratively while also taking ownership of their individual responsibilities.
The position is varied and combines detailed housekeeping with laundry, wardrobe management and front‑of‑house support. The family are not looking for someone overly formal when it comes to service; instead, they would like a confident and personable Housekeeper who is comfortable assisting with guests and providing relaxed front‑of‑house service when the family are in residence.
As the property is only occupied by the family for part of the year, the family would also be very open to someone who is happy to assist with general household administration and a small amount of ad‑hoc PA support during quieter periods. This may include helping with household records, coordinating deliveries and appointments, liaising with suppliers or contractors and assisting with general organisation. Strong administrative skills would therefore be a welcome addition, although the position remains primarily focused on housekeeping.
Working hours are Monday to Friday, 9:00am-6:00pm. Flexibility to work weekends will be required when the family are in residence, particularly during periods such as Christmas and New Year.
DUTIES TO INCLUDE BUT NOT LIMITED TO:
- Maintaining exceptional housekeeping and presentation standards throughout the residence
- Detailed cleaning of bedrooms, bathrooms, reception rooms and other areas of the home
- Working alongside the other Housekeeper to ensure the large property is maintained efficiently
- Full laundry and ironing, including the care of delicate and specialist fabrics
- Wardrobe management and organisation of the family's clothing and personal belongings
- Managing household linen and assisting with seasonal wardrobe changes
- Caring correctly for specialist surfaces, finishes and high-value household items
- Keeping cupboards, storage areas and back‑of‑house spaces organised
- Monitoring household supplies and replenishing stock when required
- Preparing the residence ahead of the family's visits and ensuring everything is ready for their arrival
- Providing relaxed front‑of‑house and service support when the family and their guests are in residence
- Welcoming guests and assisting with their requirements as needed
- Reporting maintenance issues or damage to the Estate Manager
- Working collaboratively with the wider household and Estate team
ESSENTIAL CRITERIA:
- Previous housekeeping experience within a high‑end private household, luxury hotel or similarly high‑standard environment
- Excellent hands‑on housekeeping, laundry and ironing skills
- Confident with wardrobe management and garment care
- Comfortable undertaking front‑of‑house and service duties in a relaxed family environment
- Good knowledge of specialist surfaces, fabrics and appropriate cleaning products
- Highly organised with excellent attention to detail
- Proactive and confident using initiative
- Comfortable working alongside another Housekeeper and a wider team of staff
- Flexible to work weekends when the family are in residence
- Happy to work over key periods such as Christmas and New Year when required
- Calm, discreet and professional around principals and guests
- Reliable and looking for a long‑term position
- Excellent checkable references
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