At a Glance
- Tasks: Welcome guests, deliver tours, and serve cocktails at Bacardi Brand Homes.
- Company: Join the iconic Bacardi family and be part of a vibrant team.
- Benefits: Enjoy competitive pay, paid time off, and health insurance.
- Other info: Dynamic role with opportunities for growth and learning in a fun environment.
- Why this job: Be the face of Bacardi and create unforgettable experiences for guests.
- Qualifications: Strong customer service skills and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Brand Home Hosts are the frontline staff at Bacardi Brand Homes, greeting guests and delivering exceptional customer service across tours, bars, cafés, and events.
Responsibilities
- Deliver tours and welcome guests into reception.
- Serve cocktails and run bar operations, including preparation and serving of cocktails, gin shop service, and replenishment of bar stock.
- Host Gin Cocktail Masterclasses and Premium Experiences, supporting new experiences as they launch.
- Prepare and serve food and drinks in the café, including bar turnaround for masterclasses.
- Assist with e‑commerce packing, set‑up and tear‑down for events.
- Operate till and perform cash handling duties.
- Maintain highest standards of cleanliness, health, safety, social responsibility, and licensing compliance.
- Adapt quickly between tasks and areas to meet business needs.
Qualifications & Skills
- Strong customer‑service orientation and calm under pressure.
- Experience in a busy, physically demanding hospitality role preferred but not essential.
- Ability to develop and share product knowledge of gin.
- Fluency in English with excellent interpersonal skills.
- Team‑player, time‑management, attention to detail, and proactive self‑motivation.
EEO Statement
Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity.
Benefits
- Competitive pay package with pay‑for‑performance incentive programs.
- Paid time off, holiday, volunteer days, and additional paid days.
- Retirement and pension plan.
- Health, medical, critical illness, and life insurance.
- Employee assistance programs.
- Inclusive leave policies and workplace benefits subject to location and role.
- Annual incentive plan linked to individual and company performance.
Brand Home Host employer: 1870 John Dewar & Sons Ltd.
Bacardi is an exceptional employer that values its Brand Home Hosts by offering a vibrant work culture centred around customer service excellence and teamwork. Employees enjoy competitive pay, generous benefits including paid time off and health insurance, and opportunities for personal growth through engaging experiences like Gin Cocktail Masterclasses. Located in a dynamic environment, Bacardi fosters inclusivity and diversity, ensuring all employees feel valued and rewarded.
Contact Details:
1870 John Dewar & Sons Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Brand Home Host
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bacardi's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for a guest. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your cocktail knowledge! Brush up on gin facts and cocktail recipes. If you can impress them with your passion for drinks, you'll stand out as a candidate who truly fits the Brand Home Host role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Brand Home Host
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and customer service. A bit of enthusiasm can go a long way!
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. Even if it’s not directly related, show us how your skills can transfer to the role of Brand Home Host. We love seeing how you connect the dots!
Be Specific:Use specific examples to demonstrate your skills and experiences. Instead of just saying you’re a team player, tell us about a time you worked with others to achieve a goal. This helps us understand how you might fit into our team!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at 1870 John Dewar & Sons Ltd.
✨Know Your Gin
Brush up on your gin knowledge before the interview. Be prepared to discuss different types of gin, their origins, and how they’re used in cocktails. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Think of specific examples from your past experiences where you delivered exceptional customer service. Whether it was handling a difficult situation or going above and beyond for a guest, these stories will highlight your strong customer-service orientation.
✨Demonstrate Adaptability
The role requires quick adaptation between tasks, so be ready to discuss times when you successfully juggled multiple responsibilities. Highlight your ability to stay calm under pressure and how you manage your time effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or upcoming events at Bacardi Brand Homes. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
