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- Tasks: Lead social housing maintenance contracts, ensuring quality and safety standards are met.
- Company: Dynamic organisation focused on improving housing communities.
- Benefits: Competitive salary, career development, and a chance to make a real difference.
- Why this job: Join us to enhance living conditions and support local communities.
- Qualifications: Experience in contracts management and a background in construction or property maintenance.
- Other info: Opportunity for growth in a supportive and innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced and driven Contracts Manager to lead the delivery of multiple social housing maintenance contracts, ensuring performance, safety, quality and profitability targets are consistently achieved. You’ll oversee a wide portfolio of homes, ensuring residents receive a reliable, high-quality repairs and maintenance service. The role blends operational leadership, client management and team development, supported by modern digital systems that help keep work flowing efficiently.
What You’ll Be Doing
- Leading the operational delivery of multiple repairs and maintenance contracts across housing portfolios.
- Managing and motivating teams of operatives and subcontractors to achieve KPIs, quality benchmarks and safety standards.
- Building trusted relationships with clients, residents and internal stakeholders.
- Overseeing contract performance, financial results, compliance and customer satisfaction.
- Carrying out site inspections, performance reviews and quality checks.
- Managing resources, programming and workflow to maximise efficiency and minimise disruption to residents.
- Ensuring full compliance with Health & Safety legislation, RAMS and company procedures.
- Chairing progress meetings, delivering toolbox talks and driving continuous improvement.
- Managing contract variations, valuations and documentation with accuracy and attention to detail.
- Supporting commercial teams with forecasting, profitability reviews and business planning.
- Leading, mentoring and developing your teams to deliver outstanding service.
- Promoting sustainability, compliance and equal opportunity across all operations.
About You
You’re a confident, results-focused leader with strong experience in social housing or property maintenance. You understand the technical demands of repairs and maintenance and know how to balance commercial performance with excellent service delivery.
You’ll bring:
- Proven experience as a Contracts Manager or Project Manager within social housing or property maintenance.
- A trade background and/or formal construction qualification.
- Strong knowledge of repairs, maintenance and operational management.
- Experience managing budgets, KPIs and multi-disciplinary teams.
- Solid understanding of building safety, Health & Safety and compliance (IOSH, SMSTS, CSCS or Scaffold Management desirable).
- Excellent leadership, communication and organisational skills.
- Confidence using digital management systems and reporting tools.
- A full UK driving licence and willingness to travel.
- A clean DBS.
If you’re ready to take the next step in your career and make a meaningful impact across housing communities, we’d welcome your application.
Contracts Manager - Social Housing Maintenance in Oldbury employer: 18 Recruitment Limited
Contact Detail:
18 Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager - Social Housing Maintenance in Oldbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for a Contracts Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their needs. Be ready to share specific examples of how you've led teams and managed contracts successfully in the past.
✨Tip Number 3
Show off your digital skills! Since the role involves modern digital systems, be prepared to talk about any relevant software or tools you’ve used. Highlighting your tech-savviness can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in social housing maintenance.
We think you need these skills to ace Contracts Manager - Social Housing Maintenance in Oldbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Contracts Manager role. Highlight your experience in social housing and any relevant qualifications to show us you’re the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about social housing maintenance. Share specific examples of how you've led teams or managed contracts successfully, so we can see your leadership style in action.
Showcase Your Achievements: Don’t just list your responsibilities; focus on your achievements! Use numbers and outcomes to demonstrate how you’ve met KPIs or improved service delivery in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 18 Recruitment Limited
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the contracts you'll be managing. Familiarise yourself with the specifics of social housing maintenance, including key performance indicators (KPIs) and compliance standards. This will show your potential employer that you're not just experienced but also genuinely interested in their operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team to meet targets or improved service delivery. Being able to articulate your leadership style and its impact on team performance will resonate well with the interviewers.
✨Demonstrate Your Client Management Expertise
Be ready to discuss how you've built and maintained relationships with clients and stakeholders. Share anecdotes that highlight your communication skills and ability to resolve conflicts. This is crucial for a role that involves overseeing multiple contracts and ensuring client satisfaction.
✨Emphasise Your Commitment to Safety and Compliance
Given the importance of Health & Safety in this role, prepare to talk about your experience with safety regulations and compliance measures. Highlight any relevant qualifications you have, like IOSH or SMSTS, and discuss how you've implemented safety protocols in previous roles to ensure a safe working environment.