Permanent Position | Company Vehicle/Allowance Provided Are you an experienced Contracts Manager looking for a long-term opportunity within the social housing repairs and maintenance sector? We are seeking a driven and commercially aware Contracts Manager to oversee the successful delivery of responsive repairs, planned maintenance, void refurbishments, and property improvement programmes. This is a key leadership role responsible for managing operational teams, driving performance, ensuring compliance, and maintaining excellent client and resident relationships across multiple contracts. Duties & Responsibilities Manage the delivery of social housing repairs, maintenance, and refurbishment contracts Lead and support Repairs Supervisors, Operatives, and Subcontractors to achieve contract objectives Ensure all works are completed safely, on time, within budget, and to a high standard Monitor contract performance against KPIs, SLAs, and client expectations Manage operational budgets, forecasts, and profitability targets Conduct regular site inspections and quality audits Ensure compliance with Health & Safety legislation, company procedures, and client requirements Review and implement RAMS (Risk Assessments and Method Statements) Build and maintain strong relationships with clients, housing providers, and residents Manage resource planning, labour allocation, material costs, and subcontractor performance Investigate and resolve escalated complaints and operational issues Produce performance reports and attend client review meetings Drive continuous improvement and identify opportunities to enhance service delivery Ensure compliance with relevant legislation, industry regulations, and contractual obligations Support business growth through effective contract management and service excellence Requirements * Proven experience as a Contracts Manager, Repairs Manager, Repairs Supervisor, or Senior Manager within social housing repairs and maintenance * Excellent technical knowledge across multiple trades including carpentry, plumbing, plastering, roofing, decorating, and general building maintenance * Strong understanding of responsive repairs, planned maintenance, and void property refurbishment * Experience managing large operational teams, subcontractors, and supervisors * Proven ability to monitor and improve KPI performance and service delivery * Excellent understanding of Health & Safety legislation, RAMS, and compliance processes * Strong commercial awareness with experience managing budgets and contract performance * Excellent communication, leadership, and organisational skills * IT proficiency including Microsoft Office and mobile work management systems * CSCS Card * SSSTS, SMSTS, and/or IOSH Managing Safely qualification preferred * Full clean UK driving licence * Clean DBS check Package * Permanent contract * Competitive salary * Company vehicle or car allowance * Fuel card provided * Paid holiday entitlement If you are an experienced Contracts Manager with a strong background in social housing repairs and maintenance and a passion for delivering exceptional service, we would love to hear from you. Apply today to join a forward-thinking organisation delivering essential maintenance services to local communities
Contracts Manager (Social Housing Repairs & Maintenance) in Newcastle upon Tyne employer: 18 Recruitment Limited
Join a dynamic and supportive team dedicated to improving social housing in Ealing, where your skills as an Electrician will be valued and rewarded. We offer competitive benefits, a collaborative work culture, and ample opportunities for professional growth, ensuring you can thrive in your career while making a meaningful impact in the community. With a focus on employee development and a commitment to excellence, this is an ideal workplace for those looking to advance their skills in a fulfilling environment.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager (Social Housing Repairs & Maintenance) in Newcastle upon Tyne
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like 18 Recruitment Limited, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Contracts Manager (Social Housing Repairs & Maintenance) at 18 Recruitment Limited.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at 18 Recruitment Limited
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
