At a Glance
- Tasks: Supervise maintenance works in social housing, ensuring quality and safety standards.
- Company: Join a dedicated team focused on improving community living conditions.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while leading a dynamic team.
- Qualifications: Experience in maintenance supervision and strong communication skills required.
- Other info: Opportunity for growth in a rewarding sector with a focus on community impact.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced and proactive Supervisor to oversee the delivery of maintenance works across our social housing portfolio, including planned, reactive, and void property repairs. The successful candidate will be responsible for on-site supervision, ensuring operatives and subcontractors adhere to health and safety standards, follow job specifications, and deliver high-quality work in line with contractual KPIs.
Key Responsibilities
- Operational Supervision
- Provide day-to-day supervision of operatives working on residential properties and voids.
- Ensure all works are carried out efficiently, productively, and in accordance with job instructions and health and safety regulations.
- Monitor progress and quality of work, ensuring timely completion and compliance with standards.
- Stakeholder Engagement
- Liaise with residents and clients to address queries, complaints, and service issues.
- Attend pre-inspections and provide detailed reports within agreed timeframes (48 hours for standard orders, 24 hours for complaints/emergencies).
- Subcontractor and Supplier Coordination
- Ensure subcontractor works are completed as per issued work sheets and meet contract KPIs.
- Monitor supplier performance and escalate issues as needed.
- Workforce Planning
- Organise and coordinate operatives, assisting with appointment scheduling in collaboration with the call centre.
- Deliver toolbox talks and ensure all operatives are briefed on method statements and risk assessments.
- Reporting and Meetings
- Complete all required documentation accurately and promptly.
- Attend regular meetings with line managers to review progress, performance, and operational issues.
Requirements
- Proven experience in supervising maintenance works within the social housing sector (planned, reactive, and voids).
- Strong knowledge of repairs and maintenance operations and health and safety compliance.
- Previous supervisory experience on a maintenance site.
- Excellent communication and organisational skills.
- Ability to manage teams and subcontractors effectively.
- Full clean UK driving licence.
Supervisor-reactive maintenance in Liverpool employer: 18 Recruitment Limited
Contact Detail:
18 Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor-reactive maintenance in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your contacts in the maintenance and housing sectors. Let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty with some research! Familiarise yourself with the latest trends in social housing maintenance. This will not only boost your confidence but also give you great talking points during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to operational supervision and health and safety compliance. Role-play with a friend or in front of the mirror to nail your delivery.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're keen and proactive!
We think you need these skills to ace Supervisor-reactive maintenance in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supervising maintenance works, especially in social housing. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Supervisor role. Mention specific examples of how you've ensured health and safety compliance and delivered high-quality work in previous positions.
Showcase Your Communication Skills: Since you'll be liaising with residents and clients, it's crucial to demonstrate your excellent communication skills. In your application, mention any experiences where you successfully resolved queries or complaints, as this will show us you can handle stakeholder engagement effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at 18 Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of maintenance operations, especially in the social housing sector. Be ready to discuss specific examples from your past experience that demonstrate your ability to supervise effectively and ensure compliance with health and safety standards.
✨Showcase Your Communication Skills
Since you'll be liaising with residents and clients, it's crucial to highlight your communication skills during the interview. Prepare to share instances where you've successfully resolved complaints or service issues, showcasing your ability to engage stakeholders positively.
✨Demonstrate Leadership
As a Supervisor, you'll need to manage teams and subcontractors. Be prepared to talk about your leadership style and how you've motivated your team in previous roles. Think of examples where you’ve delivered toolbox talks or coordinated operatives effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to operational supervision or stakeholder engagement. Practice responding to scenarios where you need to monitor progress, handle emergencies, or escalate issues with subcontractors, ensuring you convey your problem-solving skills.