Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage guest enquiries and reservations, ensuring a seamless dining experience.
- Company: Lilibet’s Restaurant, a refined dining destination in Mayfair.
- Benefits: Free meals, guaranteed time off, health support, and exclusive discounts.
- Why this job: Join a passionate team and elevate your hospitality career in a vibrant environment.
- Qualifications: Strong communication skills and a passion for exceptional service.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Join the Team at Lilibet’s Restaurant, Mayfair. Lilibet’s is a refined celebration of the sea, delivering elegant, innovative cuisine inspired by global travels and crafted with a strong focus on seasonality, sustainability, and provenance. Our 160-cover destination features an oyster bar, fireside grill, cocktail bar, and year-round terrace, offering an exceptional dining experience in the heart of Mayfair. We are seeking passionate hospitality professionals who take pride in genuine service and have a love for exceptional food and drink. If you are warm, personable, and driven by excellence, we would be delighted to hear from you.
JOB OVERVIEW: The Sales & Events Coordinator is responsible for overseeing all incoming guest enquiries across private dining, general reservations, and group bookings. The role acts as a bridge between guest communication and internal operations, ensuring every enquiry is met with warmth, efficiency, and polish. This person will work closely with the Reception & Reservations manager and all other departments to ensure the guest journey is seamless and aligned with Lilibet’s refined standards. A strong understanding of SevenRooms, guest data, pacing and sales conversion is essential.
KEY RESPONSIBILITIES:
- Reservations
- Manage daily reservations via phone, email, and SevenRooms, responding promptly and elegantly.
- Oversee reservation pacing, availability and table allocation across services.
- Tag and flag notable guests, VIPs, and key partners for operational visibility.
- Support with floor plans, pre-service notes and ensure accurate handover to the reception team.
- Manage phone lines, inboxes and booking links with attention to tone and clarity.
- Confirmation calls and profiling guests.
- Respond to all event enquiries (PDR, partial or full buyout) in line with brand voice.
- Issue proposals, booking agreements, deposit links and follow-ups to drive conversions.
- Coordinate with guests for menu choices, dietary requirements and logistical requests.
- Maintain an accurate event calendar, function sheets and internal planning documentation.
- Host show-rounds with professionalism and product knowledge.
- Log all enquiries in our tracker and maintain up-to-date records in SevenRooms.
- Manage deposit and minimum spend tracking for events and large bookings.
BEHAVIOURS:
- Demonstrate genuine dedication to Lilibet’s and show a commitment to delivering exceptional guest experiences.
- Maintain an organised and professional approach to diary and inbox management.
- Consistently act as a brand ambassador, in communication and in-person.
- Be solutions-focused, proactive and calm under pressure.
- Embody warmth, elegance and attentiveness in all interactions.
- Display strong initiative and ownership of responsibilities.
- Adapt positively to the fast-paced, evolving nature of restaurant operations.
Benefits & Culture
We have curated a fantastic selection of work perks so we can be certain to attract the very best people in the industry. This is just the start...
- Inhouse Perks
- Meals on Us - Always
- Opportunity to dine for free with friends
- Refer a Friend, Earn a Reward
- Work-life Balance
- Guaranteed time off on Christmas and Boxing Day, we will be closed on these days.
- Take a paid day off on us to celebrate your birthday in style.
- Health & Wellness – with Hospitality Rewards
- 24/7 Health & Wellbeing Support
- Discounted Gym Memberships
- Exclusive Industry Perks
- Cashback Card
- Shopping Discounts
- Entertainment Deals
- Trade-Specific Discounts
We offer superb learning opportunities delivering the highest standards, great for your career, and a high-end environment to work in. Why not join us?
Sales and Events Coordinator in London employer: 17 Bruton Street
Contact Detail:
17 Bruton Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Events Coordinator in London
✨Tip Number 1
Get to know Lilibet’s vibe! Before you apply, dive into their website and social media. Understanding their style and values will help you connect better during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and events coordination. Think about how you can showcase your warmth and attention to detail—qualities that Lilibet’s values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Lilibet’s team.
We think you need these skills to ace Sales and Events Coordinator in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! We want to see that you’re genuinely excited about the role and how you can contribute to Lilibet’s exceptional dining experience.
Be Personable: Remember, we’re looking for warm and personable individuals. Use a friendly tone in your application to reflect your personality and how you’d interact with our guests. It’s all about making that connection!
Highlight Relevant Experience: Make sure to showcase any relevant experience you have, especially with reservations or event coordination. We want to know how your background aligns with the responsibilities of the Sales and Events Coordinator role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Lilibet’s.
How to prepare for a job interview at 17 Bruton Street
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Lilibet’s menu and the concept behind it. This shows genuine interest and allows you to discuss how you can contribute to the dining experience.
✨Showcase Your Communication Skills
As a Sales and Events Coordinator, communication is key. Practice articulating your thoughts clearly and warmly. Think of examples where you've successfully managed guest enquiries or resolved issues in a previous role.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and priorities. Share specific examples of how you’ve kept things organised in a fast-paced environment, especially when handling reservations or events.
✨Emphasise Your Passion for Hospitality
Lilibet’s values genuine service and a love for exceptional food. Be ready to share why you’re passionate about hospitality and how you embody warmth and attentiveness in your interactions with guests.
