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- Tasks: Lead requirements gathering and translate business processes into functional specs.
- Company: Join a dynamic team delivering innovative Dynamics 365 solutions.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
- Why this job: Shape impactful projects and enhance client relationships with cutting-edge technology.
- Qualifications: Experience as a Dynamics 365 Consultant or Business Analyst is essential.
- Other info: Collaborative environment with strong focus on Agile methodologies.
The predicted salary is between 36000 - 60000 £ per year.
If you're the BA who can speak business and Dynamics without needing a translator, this one's for you. 167 Solutions is hiring on behalf of a client delivering a Dynamics 365 CRM and Business Central programme, with a strong focus on Relationship Management (RM), client data, and process optimisation.
You’ll sit between stakeholders, developers, and the Project Manager, shaping requirements that actually make sense and get built properly.
What you’ll be doing:
- Leading requirements gathering across CRM, RM, and Business Central
- Translating business processes into clear functional specs and user stories
- Mapping client journeys, data flows, and integrations
- Working closely with Developers to clarify logic and edge cases
- Supporting sprint planning, backlog refinement, and UAT
- Ensuring CRM and BC configurations align with real business needs
- Supporting data, reporting, and Customer Insights use cases
- Producing documentation, process maps, and change impact assessments
- Supporting stakeholders through adoption and change
What we’re looking for:
- Strong experience as a Dynamics 365 Functional Consultant or Business Analyst
- Hands-on knowledge of Dynamics 365 CRM
- Working experience with Business Central and finance-linked processes
- Understanding of Relationship Management (RM) and client lifecycle models
- Confident writing functional specs, user stories, and acceptance criteria
- Experience working in Agile delivery environments
- Strong stakeholder engagement skills
- Analytical mindset with attention to detail
- Experience with JIRA / Confluence
- Nice to have: Power Platform experience (Power Apps, Power Automate, Power BI)
- Dynamics 365 certifications
What you’ll bring:
- The ability to turn vague business ideas into clear, buildable requirements
- Strong communication, written and verbal
- Confidence working with senior stakeholders
- A delivery mindset, not a documentation-only BA
- Comfort working across CRM, RM, and Business Central in one programme
Dynamics 365 Consultant employer: 167 Solutions Ltd
Contact Detail:
167 Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the Dynamics 365 space and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you directly to hiring managers.
✨Tip Number 2
Get involved in relevant online communities or forums. Share your insights, ask questions, and showcase your expertise in Dynamics 365. This not only builds your profile but can also attract potential employers to you.
✨Tip Number 3
Prepare for interviews by practising common scenarios you might face as a Dynamics 365 Consultant. Think about how you'd translate business needs into functional specs and be ready to discuss your past experiences in detail.
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive roles that might not be listed elsewhere. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Dynamics 365 Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Dynamics 365 Consultant. Highlight your experience with CRM, RM, and Business Central, and don’t forget to mention any relevant projects that showcase your skills in translating business processes into functional specs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your hands-on knowledge of Dynamics 365 and how you’ve successfully engaged with stakeholders in the past.
Showcase Your Agile Experience: Since the role involves working in Agile environments, make sure to highlight your experience with Agile methodologies. Mention any tools like JIRA or Confluence that you've used to support sprint planning and backlog refinement.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at 167 Solutions Ltd
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CRM and Business Central. Be ready to discuss specific features and how they can optimise client relationships and processes. This will show that you’re not just familiar with the software, but that you understand its practical applications.
✨Speak Their Language
Since you'll be sitting between stakeholders and developers, practice translating business needs into technical requirements. Prepare examples of how you've successfully done this in the past, as it demonstrates your ability to bridge the gap between different teams.
✨Showcase Your Agile Experience
Familiarise yourself with Agile methodologies if you haven't already. Be prepared to discuss your experience with sprint planning, backlog refinement, and UAT. Highlight any specific tools like JIRA or Confluence that you've used, as this will resonate well with the interviewers.
✨Engage with Stakeholders
Prepare to talk about your approach to stakeholder engagement. Think of examples where you’ve successfully managed expectations or facilitated discussions to gather requirements. This will demonstrate your strong communication skills and confidence when dealing with senior stakeholders.
