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For Companies At a Glance
- Tasks: Manage and optimise Salesforce, support users, and improve processes daily.
- Company: A growing local client investing in Salesforce capabilities.
- Benefits: Competitive salary, supportive environment, and opportunities for skill development.
- Other info: Join a dynamic team and enjoy varied tasks every day.
- Why this job: Make a real impact on business growth while enhancing your Salesforce expertise.
- Qualifications: Experience with Salesforce administration and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
167 Solutions are hiring on behalf of a growing local client who are investing heavily in their Salesforce capability and expanding their internal team. This is a fantastic opportunity for a hands-on Salesforce Administrator / Developer who enjoys being close to the business, solving problems and making Salesforce genuinely work for end users. You will play a key role in supporting and developing a well-established Salesforce environment across Sales Cloud and Service Cloud, helping drive adoption, improve processes and support business growth.
The Role
This is a varied position where no two days look the same. You will be the go-to person for Salesforce administration, user support, configuration and light development, working closely with stakeholders across the business to continuously improve the platform. You will be involved in:
- Day-to-day Salesforce Administration and Support
- Managing users, permissions, profiles and security settings
- Supporting and optimising Sales Cloud and Service Cloud
- Troubleshooting issues and providing hands-on user support
- Creating reports, dashboards and improving data quality
- Configuring workflows, automations and process improvements
- Supporting integrations and system enhancements
- Working with internal teams to gather requirements and improve user experience
- Helping drive Salesforce adoption across the wider business
What We're Looking For
We are keen to speak with individuals who are hands-on, proactive and enjoy being part of a growing team environment. Experience with the following would be beneficial:
- Commercial experience working with Salesforce Administration
- Exposure to Sales Cloud and Service Cloud
- Experience supporting users and troubleshooting Salesforce issues
- Configuration experience including flows, validation rules, reports and dashboards
- Some Salesforce development capability would be advantageous (Apex, Lightning Components, integrations or declarative development)
- Strong communication skills and a genuine willingness to help users
- Someone who enjoys working closely with the wider business and internal stakeholders
The Opportunity
This is an excellent chance to join a business that is genuinely investing in Salesforce and building out its internal capability. You will have the opportunity to make a visible impact, influence how the platform evolves and grow your Salesforce skillset in a supportive environment.
Salary: £30,000 - £40,000
Location: West Midlands
Working Pattern: Full-time
Salesforce Administrator in Birmingham employer: 167 Solutions Ltd
Contact Detail:
167 Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community, attend local meetups, or join online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, reports, and dashboards. This will give potential employers a clear idea of what you can bring to the table and how you can help them improve their Salesforce environment.
✨Tip Number 3
Prepare for interviews by practising common Salesforce scenarios. Think about how you've solved problems in the past and be ready to discuss specific examples. This will show employers that you're not just knowledgeable but also hands-on and proactive.
✨Tip Number 4
Don't forget to apply through our website! We’re always on the lookout for passionate Salesforce Administrators who want to make a difference. Plus, applying directly gives you a better chance of standing out in the crowd.
We think you need these skills to ace Salesforce Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce experience, especially with Sales Cloud and Service Cloud. We want to see how you've solved problems and improved processes in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about Salesforce and how you can help drive adoption and improve user experience. Keep it friendly and engaging – we love personality!
Showcase Your Skills: Be sure to mention any hands-on experience you have with Salesforce administration, user support, and configuration. If you've dabbled in development, like Apex or Lightning Components, let us know – it could give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at 167 Solutions Ltd
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Sales Cloud and Service Cloud. Be ready to discuss your hands-on experience with administration, user support, and any configuration you've done. This will show that you're not just familiar with the platform but can also make it work for the business.
✨Showcase Problem-Solving Skills
Since the role involves troubleshooting and improving processes, prepare examples of how you've solved issues in previous roles. Think about specific challenges you faced and how you approached them. This will demonstrate your proactive nature and ability to think on your feet.
✨Communicate Like a Pro
Strong communication skills are key for this position. Practice explaining complex Salesforce concepts in simple terms, as you'll need to work closely with stakeholders. Being able to convey your ideas clearly will help you stand out as a candidate who can bridge the gap between tech and business.
✨Be Ready to Discuss User Adoption
Since driving Salesforce adoption is part of the job, come prepared with strategies or experiences where you've successfully encouraged users to embrace new tools or processes. This shows that you understand the importance of user experience and are committed to making Salesforce work for everyone.