At a Glance
- Tasks: Support vulnerable young people and manage a busy reception environment.
- Company: Join a leading youth homelessness charity making a real difference.
- Benefits: 30 days annual leave, health cash plan, and a supportive team culture.
- Other info: No prior experience needed; we provide training and support to help you thrive.
- Why this job: Be a key player in transforming young lives and building a brighter future.
- Qualifications: Strong admin skills and a passion for helping others.
The predicted salary is between 27694 - 29064 £ per year.
We are excited to be recruiting into our Woodleaze team, in Yate, just outside of Bristol. Woodleaze provides quality supported accommodation, with multiple, pioneering resources for young people, co-designed by young people. If you have good administration skills, are highly organised, and can work a fixed rota pattern of 7:00am–3:00pm, then we want to hear from you. This role can be highly rewarding for someone who wants to play a key role in the support of vulnerable, at-risk young people.
We aim to build a more diverse workforce that reflects the young people we support, including those from migrant, refugee and asylum-seeking communities. We therefore warmly encourage applications from individuals who are currently under-represented at 1625ip, including people from minoritised backgrounds, Muslim and male candidates, and anyone with relevant lived experience.
If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible.
Who are we? We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625 we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.
How we work: At 1625 our work is rooted in Psychologically Informed Environments (PIE) and Trauma-Informed Practice (TIP). Our Psychologically Informed Framework shapes how we build relationships, use our spaces, and support young people. This means we prioritise safety, trust, collaboration, and understanding the impact of trauma in every interaction. You don’t need prior experience in PIE or TIP to apply - we’ll support you to learn and develop these approaches in the role.
What you will be doing:
- Act as a welcoming and professional first point of contact for young people, colleagues, and visitors, both in person and via telephone and email.
- Use your strong administrative and organisational skills to support the day to day running of a busy service, including data collection, monitoring, reporting, stock control, maintenance tracking, and other housing related tasks.
- Lead on rota management, including shift planning and arranging cover where required.
- Provide line management, support, and supervision to the weekend and reception team empowering them to deliver high-quality services.
- Use your problem-solving skills to support the team in maintaining the safety and security of the service, including responding appropriately to challenging situations and behaviours.
You will be in our Woodleaze team, and your line manager will be the Woodleaze Manager.
Our Competency Development Framework sits at the heart of how we work at 1625ip. It links our values with the behaviours we expect to see in everyday practice and supports colleagues to learn, reflect and develop. It also means our recruitment is grounded in behaviours, not just experience, so applications, interviews and job profiles all focus on how we work, not only what we do.
No prior experience? No problem! We believe in your potential and are committed to providing training and support to help you thrive. If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role.
Contract details:
- Hours per week: 40 (this represents full time hours)
- Contract type: Permanent
- Pay: £27,694 - £29,064 per annum
NOTE: This is the current salary and does not include the NJC pay award that is currently pending. Presently, the Government / National Employers have made a pay offer of a 3.3% pay increase. Once an agreement is reached, the relevant % uplift will be backdated to the employment start date.
The location: You will be based in Woodleaze in Yate, with free parking at the scheme, and within walking distance of the train station with good links to central Bristol.
Important dates:
- Application deadline closes: 23:59, Monday 24 August 2026.
- If you have not heard from us by the end of the day on Wednesday 26 August 2026, please assume that your application has been unsuccessful on this occasion.
- Interviews are on Wednesday 02 September 2026.
Application information:
- Please click here to access the job pack. This includes the criteria that will be assessed at application and interview.
- Please click here to download the application form. You will be asked to answer 5 questions at the top of the Word application form. These are required to ensure your application can be shortlisted.
- Please get in touch with us if a hard copy of the application form would be preferred.
Contact us: To have an informal chat about the role, please contact: [email protected] If you have any queries, please email [email protected] For support with your application, skills, training, and your career - Skills Connect’s dedicated advisors can assist you.
A few benefits at 1625ip: In return for your dedication, we offer:
- A generous annual leave entitlement of 30 days per annum plus all Bank Holidays.
- Employee Health Cash Plan with HSF.
- A supportive and approachable team with an emphasis on colleague wellbeing.
1625ip is a Disability Confident Employer. Equitable opportunities for everyone. We believe those with a criminal record should have an equal chance to become employees or volunteers and encourage applications. As an organisation who safeguard and promote the safety and welfare of children, young people and adults at risk, any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) check. Successful candidates will need to provide our organisation with sufficient documentation to prove ID. We comply fully with the DBS code of practice and undertake to treat all applications for positions fairly. For successful candidates with a criminal record, a risk assessment process will take place with the recruiting manager. We also pride ourselves on being an equitable opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation.
Senior Reception Support Worker in Yate employer: 1625 Independent People
At 1625ip, we are dedicated to creating a supportive and inclusive environment for our team, where every member is valued and encouraged to grow. Located in Brislington, Bristol, we offer generous benefits such as 30 days of annual leave and a Health Cash Plan, alongside a strong emphasis on colleague wellbeing and professional development. Join us in making a meaningful impact in the lives of care-experienced young people while working within a passionate team that shares your commitment to social justice.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Reception Support Worker in Yate
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at 1625 Independent People.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from 1625 Independent People!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like 1625 Independent People, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at 1625 Independent People or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Reception Support Worker in Yate
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to 1625 Independent People:Before hitting send, make sure to tailor your application specifically to 1625 Independent People! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at 1625 Independent People
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
