We are excited to be recruiting into our Bristol Youth MAPS team, the front-door service for young people 16-21 who are homeless or at risk of homelessness in Bristol. As the first point of contact and initial assessor, Triage & Brief Intervention Worker is a varied and fast-paced role within a supportive and collaborative co-located team, working to try and resourcefully address the barriers young people face to stable housing.
We aim to build a more diverse workforce that reflects the young people we support, including those from migrant, refugee and asylum-seeking communities. We therefore warmly encourage applications from individuals who are currently under-represented at 1625, including people from ethnic minority backgrounds, Black/Black British backgrounds, Muslim and male candidates, and anyone with relevant lived experience. If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible.
Who are we?
We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625 we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.
How we work
At 1625 our work is rooted in Psychologically Informed Environments (PIE) and Trauma-Informed Practice (TIP). Our Psychologically Informed Framework shapes how we build relationships, use our spaces, and support young people. This means we prioritise safety, trust, collaboration, and understanding the impact of trauma in every interaction. You don’t need prior experience in PIE or TIP to apply - we’ll support you to learn and develop these approaches in the role.
What you will be doing:
- Providing a welcoming frontline service to young people who attend Bristol Youth MAPS as homeless, at risk of homelessness or in need of housing related support.
- Keeping accurate records of assessments, maintaining incoming referral systems and leading on allocations to the support work team.
- Offering information, advice and guidance in response to queries from young people, professionals and families around housing and homelessness.
- Completing initial needs assessments, brief intervention work and team-working with colleagues.
- Working holistically and collaboratively with the wider team and council colleagues to ensure young people get the best advice, information and guidance to try to prevent their homelessness.
You will be in Bristol Youth MAPS, and your line manager will be our Operations Manager.
Our Competency Development Framework sits at the heart of how we work at 1625. It links our values with the behaviours we expect to see in everyday practice and supports colleagues to learn, reflect and develop. It also means our recruitment is grounded in behaviours, not just experience, so applications, interviews and job profiles all focus on how we work, not only what we do.
No prior experience? No problem! We believe in your potential and are committed to providing training and support to help you thrive. If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us.
Contract details:
- Contract type: Permanent
- The location: Bristol Youth MAPS Hub (Central) – this is a direct young people facing role and is not suitable for homeworking.
- If you have not heard from us by the end of the day on Thursday 15 October 2026, please assume that your application has been unsuccessful on this occasion.
- Interviews are on Wednesday 21 October 2026 in person at the MAPS office.
- For support with your application, skills, training, and your career - Skills Connect ’s dedicated advisors can assist you.
A few benefits at 1625:
- A generous annual leave entitlement of 30 days per annum plus all Bank Holidays.
- Employee Health Cash Plan with HSF.
- A supportive and approachable team with an emphasis on colleague wellbeing.
- “Colleagues are valued and supported, people like working at 1625 and you can tell that by the culture and atmosphere in the offices.”, Colleague Wellbeing Survey 2025.
- “I feel genuinely so proud to and really feel that the values and motivation behind the work we do aligns with who I am and who I want to be.” See what other colleagues have said about their career development with us, on the vacancy page of our website .
- 1625 is a Disability Confident Employer.
Equitable opportunities for everyone
We believe those with a criminal record should have an equal chance to become employees or volunteers and encourage applications. As an organisation who safeguard and promote the safety and welfare of children, young people and adults at risk, any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) check. Successful candidates will need to provide our organisation with sufficient documentation to prove ID. We comply fully with the DBS code of practice and undertake to treat all applications for positions fairly. For successful candidates with a criminal record, a risk assessment process will take place with the recruiting manager. We also pride ourselves on being an equitable opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. We have committed to being a Disability Confident Employer , and have made the Menopause Workplace , Mental Health at Work , and Bristol Equality Charter pledges. Please see our Policies section on the website, for further information.
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Triage & Brief Intervention Worker employer: 1625 Independent People
At 1625ip, we are dedicated to creating a supportive and inclusive environment for our team, where every member is valued and encouraged to grow. Located in Brislington, Bristol, we offer generous benefits such as 30 days of annual leave and a Health Cash Plan, alongside a strong emphasis on colleague wellbeing and professional development. Join us in making a meaningful impact in the lives of care-experienced young people while working within a passionate team that shares your commitment to social justice.
