At a Glance
- Tasks: As a Porter, you'll keep areas clean and assist with customer requests.
- Company: Join Compass Group UK&I, a leader in the hospitality industry with 6,000 venues.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Other info: Full-time hours with a supportive team culture that celebrates individuality.
- Why this job: This role offers career progression in a diverse and inclusive environment.
- Qualifications: We're looking for adaptable communicators with customer care experience.
The predicted salary is between 20000 - 28000 € per year.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at 14Forty on a full time basis, contracted to 35 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Could you bring your spark to 14Forty? Here's what you need to know before applying:
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in York
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter at 14Forty. Understanding the day-to-day responsibilities will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences where you went above and beyond for customers. This will highlight your ability to deliver high-quality care, which is crucial for this role.
✨Tip Number 3
Emphasise your adaptability and communication skills. Be ready to discuss how you've successfully handled changing priorities in previous roles, as this is a key trait they are looking for in a Porter.
✨Tip Number 4
Research Compass Group and their values. Being able to align your personal values with those of the company can make a strong impression and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Porter in York
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Porter position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in customer care, communication, and adaptability. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in a fast-paced environment.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully handled similar responsibilities in the past, and why you would be a great fit for 14Forty.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Porter role.
How to prepare for a job interview at 14forty
✨Show Your Customer Care Skills
As a Porter, you'll need to demonstrate your ability to provide high-quality customer care. Prepare examples from your past experiences where you went above and beyond for customers, as this will show your commitment to maintaining the standards expected at 14Forty.
✨Emphasise Adaptability
The role requires someone who can adapt to changing priorities. Be ready to discuss situations where you've successfully handled unexpected changes or challenges in your previous jobs, showcasing your flexibility and problem-solving skills.
✨Communicate Effectively
Brilliant communication is key for this position. Practice articulating your thoughts clearly and confidently, and think of examples that highlight your ability to build relationships with both customers and colleagues.
✨Demonstrate Reliability
Exceptional timekeeping and reliability are crucial for a Porter. Be prepared to talk about your punctuality and how you manage your time effectively, perhaps by sharing specific instances where your reliability made a positive impact on your team or workplace.
