Senior National Account Manager in Reading

At Opella, we’re challenging how self‑care works for millions of people and need leaders ready to shape what’s next. As a Senior National Account Manager you’ll bring your skill, curiosity and drive to make health simpler, smarter and more human. You will lead a strategically important customer portfolio, driving profitable growth and building strong customer partnerships across the Grocery and Value channels. You will be responsible for developing and executing customer strategies, delivering Joint Business Plans, owning commercial performance, and leading a high‑performing team. Working closely with cross‑functional stakeholders across Finance, Supply Chain, Trade Revenue Management, Marketing, Shopper, and Brand teams, you will accelerate Opella’s growth and strengthen our position within the UK retail market.

Key Responsibilities

• Lead and develop a high‑performing team by building an engaged, high‑performing team through coaching, development, clear governance, and a culture of collaboration and accountability.
• Build strategic customer partnerships by developing and strengthening relationships with senior customer stakeholders, creating long‑term partnerships that drive mutual growth and value.
• Deliver winning Joint Business Plans by creating and executing customer strategies and annual Joint Business Plans aligned to Opella’s brand, category, and commercial objectives.
• Own commercial and financial performance by managing hub P&L performance, delivering revenue, profitability, gross margin, and trade investment targets.
• Drive customer and channel growth strategies by leveraging customer insights, market trends, and competitor intelligence to identify opportunities and optimise channel performance.
• Ensure operational excellence and forecast accuracy by leading forecasting, performance reviews, stock management activities, and commercial planning processes to support sustainable growth.
• Champion innovation and transformation by supporting strategic transformation initiatives, sustainability objectives, and new customer‑focused solutions that improve consumer access to health and wellbeing.

About You

You are a commercially driven and customer‑focused leader with a proven track record of delivering growth within FMCG or Consumer Healthcare environments. You combine strategic thinking with strong execution skills and thrive in a fast‑paced, matrix organisation.

Key Requirements

• Strong FMCG or Consumer Healthcare experience: Minimum 7 years of commercial experience within FMCG, Consumer Healthcare, or a related sector.
• National account management expertise: Demonstrated success managing major retail customers within Grocery, Value, or wider Modern Trade environments.
• Commercial and financial acumen: Strong understanding of P&L management, revenue growth, forecasting, trade investment, and profitability drivers.
• Strategic and operational leadership: Ability to shape long‑term customer strategies while ensuring excellent execution of day‑to‑day business priorities.
• Influencing and negotiation skills: Exceptional communication, presentation, selling, and negotiation capabilities at all levels of an organisation.
• Relationship‑building excellence: Proven ability to build trusted partnerships with customers and collaborate effectively across cross‑functional teams.
• Experience leading, coaching, and developing teams while working successfully within a matrix environment to drive results through others.

We welcome applications from all qualified candidates and are dedicated to providing an accessible and equitable recruitment experience.