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For Companies At a Glance
- Tasks: Join our team to support users and maintain IT infrastructure.
- Company: We are a dynamic company focused on delivering top-notch IT solutions.
- Benefits: Enjoy a full-time position with opportunities for growth and learning.
- Why this job: Be part of a collaborative team that values your input and skills.
- Qualifications: Experience in 1st/2nd line support and knowledge of Windows and VMware required.
- Other info: Ideal for tech enthusiasts looking to expand their expertise in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
IT Support Analyst Full Time Onsite
We are looking for someone with experience of Windows Server, Windows 10, Active Directory and ideally some VMware to join an onsite team who are tasked with the administration and maintenance of their on-prem infrastructure, providing user support and liaising with third party suppliers.As part of the team you will be expected to perform backups, provide support to users, manage the IT inventory to ensure any necessary equipment is available as well as any other tasks that fall within the teams remit.
Required Skills and Experience:
- Previous experience within a 1st 2nd line support capacity.
- Knowledge of Windows Administration, VMware and Veeam backup
- Knowledge of firewalls, ideally Fortinet as week as Aruba switches.
- Knowledge of working within a project environment, with any physical project delivery experience a real positive.
- Any experience of ERP Systems, SAGE or SAP would be highly advantageous.
IT Support Analyst employer: 1379412
Contact Detail:
1379412 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst
✨Tip Number 1
Make sure to highlight your hands-on experience with Windows Server and Windows 10 during any conversations or interviews. Being able to discuss specific scenarios where you've successfully resolved issues will demonstrate your practical knowledge.
✨Tip Number 2
Familiarize yourself with the tools and technologies mentioned in the job description, especially VMware and Veeam backup. If you can, set up a home lab to practice these skills, as this will give you real-world examples to discuss.
✨Tip Number 3
Network with professionals in the IT support field, particularly those who have experience with Fortinet firewalls and Aruba switches. Engaging in discussions or forums can provide insights and potentially lead to referrals.
✨Tip Number 4
If you have any experience with ERP systems like SAGE or SAP, be ready to talk about it. Even if it's limited, showing that you understand these systems can set you apart from other candidates.
We think you need these skills to ace IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server, Windows 10, Active Directory, and VMware. Use specific examples from your previous roles to demonstrate your skills in 1st and 2nd line support.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the IT Support Analyst position. Mention your relevant experience and how it aligns with the responsibilities outlined in the job description, such as user support and managing IT inventory.
Highlight Relevant Skills: Clearly list your knowledge of firewalls, particularly Fortinet, and any experience with Aruba switches. If you have worked with ERP systems like SAGE or SAP, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and up-to-date.
How to prepare for a job interview at 1379412
✨Show Your Technical Skills
Be prepared to discuss your experience with Windows Server, Windows 10, and Active Directory in detail. Highlight specific instances where you successfully resolved issues or improved processes using these technologies.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Practice explaining your thought process when diagnosing and resolving IT issues, especially in a 1st or 2nd line support context.
✨Familiarize Yourself with the Tools
If you have experience with VMware, Veeam backup, or firewalls like Fortinet, be ready to discuss how you've used these tools in past roles. If you're not familiar with them, do some research to understand their basic functions and benefits.
✨Highlight Team Collaboration
Since the role involves working within a team and liaising with third-party suppliers, share examples of how you've effectively collaborated with others in previous positions. Emphasize your communication skills and ability to work in a project environment.
