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- Tasks: Lead and support a team of EL/PL claims handlers while ensuring efficient claim management.
- Company: Join a respected law firm in Liverpool known for its commitment to excellence.
- Benefits: Enjoy a competitive salary, generous bonuses, and career development opportunities.
- Why this job: Be part of a dynamic team during an exciting growth phase with a focus on professional development.
- Qualifications: 5+ years in EL/PL claims handling, with 3+ years in a leadership role required.
- Other info: Hybrid working options available, making it perfect for work-life balance.
The predicted salary is between 40000 - 60000 £ per year.
Salary: up to £50k depending on experience
Location: Liverpool/Hybrid working
Our client, a well-respected Law firm based in Liverpool, is seeking an experienced EL/PL Team Leader to oversee and manage the day-to-day operations of the EL/PL team. The successful candidate will be responsible for leading a team of claims handlers, ensuring the efficient handling of claims. This role requires a strong understanding of EL/PL, exceptional leadership skills, and a commitment to risk management and legal compliance.
Key Responsibilities:
- Lead, motivate, and support a team of EL/PL claims handlers, ensuring high performance.
- Provide coaching, mentoring, and support to the team.
- Conduct performance reviews, set individual goals, and support learning and professional growth within the team.
- Monitor and maintain quality control over claim outcomes, ensuring that all claims are handled in a compliant manner.
- Ensure that all necessary documentation and case files are properly maintained and compliant with internal audits and external regulations.
- Review claims including technical claims ensuring accuracy and assist the team in complex or higher value claims.
- Act as the main point of contact for key clients, stakeholders, and any third parties.
- Resolve any issues/complaints from clients, providing solutions that protect the company's reputation and the client's interest.
Experience:
- Minimum of 5 years experience handling EL/PL claims, with at least 3 years in a supervisory/team leader role.
- Proven track record of managing a team with expertise in EL/PL claims and legal frameworks.
Skills:
- Strong leadership and people management skills, with the ability to coach, motivate, and develop a high-performing team.
- In-depth knowledge of EL/PL policy and procedure, claims processes, and relevant legal regulations.
- Excellent communication and negotiation skills.
- Strong analytical abilities and attention to detail.
- Ability to manage multiple priorities and meet deadlines.
Benefits:
- Company pension
- Generous bonus scheme
- Annual leave purchase scheme
- Loyalty based annual leave scheme
- Career Development
This is a fabulous opportunity to lead a great team of Claims Handlers and join a fabulous company during an exciting period of growth. If you're interested in hearing more then apply for this role today and one of our Consultants will give you a call within 5 working days to discuss your application further.
EL/PL Team Leader employer: 121 Legal Recruitment
Contact Detail:
121 Legal Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EL/PL Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends and changes in EL/PL claims handling. This will not only enhance your knowledge but also demonstrate your commitment to staying updated in the field during interviews.
✨Tip Number 2
Network with professionals in the legal sector, especially those who specialise in EL/PL claims. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams in the past, particularly in high-pressure situations. Being able to articulate your leadership style and achievements will set you apart from other candidates.
✨Tip Number 4
Research the law firm thoroughly, including their values, culture, and recent news. Tailoring your approach to align with their ethos can make a significant impact during interviews and show that you're genuinely interested in the position.
We think you need these skills to ace EL/PL Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in EL/PL claims handling and any leadership roles you've held. Use specific examples to demonstrate your achievements and skills relevant to the job description.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Emphasise your leadership experience, your understanding of EL/PL claims, and how you can contribute to the team's success.
Highlight Relevant Experience: In your application, clearly outline your minimum 5 years of experience in handling EL/PL claims and at least 3 years in a supervisory role. Use bullet points for clarity and impact.
Showcase Your Leadership Skills: Provide examples of how you've motivated and developed teams in the past. Mention any performance reviews or coaching experiences that demonstrate your ability to lead effectively.
How to prepare for a job interview at 121 Legal Recruitment
✨Showcase Your Leadership Skills
As a potential EL/PL Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and mentoring experiences.
✨Understand EL/PL Claims Inside Out
Make sure you have a solid grasp of EL/PL claims processes and legal frameworks. Be ready to discuss specific cases you've handled and how you ensured compliance with regulations.
✨Prepare for Client Interaction Scenarios
Since you'll be the main point of contact for clients, think about how you would handle various client scenarios. Practice articulating how you would resolve issues while maintaining the company's reputation.
✨Demonstrate Analytical Thinking
Highlight your analytical skills by discussing how you've approached complex claims in the past. Be prepared to explain your thought process and how you ensure accuracy in claim outcomes.
