Equiniti in Birmingham seeks a Complaint Investigator to support operational departments by resolving customer complaints efficiently and in line with FCA requirements. You will conduct investigations, document findings, and drive improvements to prevent repeat issues, aiming for timely fair outcomes.
The role requires strong communication, attention to detail, and the ability to collaborate with multiple teams to deliver high-quality service for both regulated and non-regulated activities.
Customer Resolution Specialist in Birmingham employer: 1201 Equiniti Services Limited
At EQ, we pride ourselves on being a top employer, offering a dynamic work environment in London that fosters professional growth and collaboration. Our commitment to employee development is evident through hands-on experience and access to industry-leading tools, ensuring you can build a meaningful career while enjoying flexible work options and wellness benefits. Join our diverse team and be part of a culture that values innovation and supports your success both at work and beyond.
Contact Details:
1201 Equiniti Services Limited Recruitment Team
