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For Companies At a Glance
- Tasks: Grow key client relationships and deliver tailored solutions in financial services.
- Company: Join 11:FS Ventures, a leader in digital financial consultancy.
- Benefits: Enjoy 25 days annual leave, birthday off, and remote work flexibility.
- Why this job: Shape the future of fintech while making a real impact on clients' success.
- Qualifications: Proven track record in account management and digital transformation experience.
- Other info: Collaborative team environment with opportunities for professional growth.
The predicted salary is between 90000 - 100000 £ per year.
11:FS Ventures is a specialist challenger consultancy. We exist to change the fabric of financial services, partnering with clients around the world to identify new growth opportunities, design innovative new propositions, and create new categories of one. Our people are our difference, thought leaders operating at the forefront of our industry and shaping the future of digital financial services. Our team of experts has deep sector expertise and a unique understanding of the trends shaping financial services. Our founding team built successful challengers like Monzo, Starling and Nutmeg and the 11:FS Ventures playbook builds on this success. We have built successful digital propositions across the globe, including for the likes of NatWest Group, HSBC and Standard Chartered. The 11:FS mission is to redesign the fabric of financial services so that it works better for everyone. We do this by unleashing talent, and we have a proven track record in delivering this change in partnership with our clients.
About the role
This role is part of the 11:FS Ventures Commercial team, with responsibility for growing key client relationships. Building on our position as a trusted partner and understanding where we can help them to address their most important challenges, this role is critical to hitting our business objectives and ensuring we deliver the best outcomes for our clients. As part of the Ventures Commercial team, you will be responsible for maintaining strong client relationships, ensuring the best possible experience for our clients, and shaping and managing a pipeline of new opportunities from our portfolio of existing client accounts. You will also be responsible for building new relationships within these accounts. Understanding clients’ strategic goals and objectives, as well as their pain points, and working with our delivery experts to create clear account plans and scope bespoke projects to address these will be a core part of the Senior Account Manager role.
To be successful in this role, you will need to be obsessed with understanding and solving client problems. Delivering a standout client experience at the project scoping stage is critical to ensuring successful outcomes in delivery. A core part of the role of the Senior Account Manager will be to coordinate all of the moving parts at this stage, setting projects up for success by aligning expectations between the client and 11:FS delivery teams. Building lasting client relationships based on value and trust is what we’re about, understanding and empathising with client challenges to become that long-term trusted partner. You will need to be able to engage effectively with senior client stakeholders and have a good understanding of delivery across Strategy, Research, Product and Design.
Key Responsibilities
- Contributing towards the 11:FS Ventures consulting revenue target
- Generating new qualified leads across our portfolio of key client accounts
- Building deep relationships and growing client accounts
- Understanding client pain points, taking briefs and creating bespoke proposals
- Refining and agreeing project scope and drafting statements of work
- Working with internal stakeholders to coordinate project setup and planning
- Aligning expectations across client and delivery stakeholders
- Building your understanding of what we do, how we do it and why we’re different
- Building strong working relationships across the team to support in your role
Skills/Experience Must have
- You have a proven track record of consistently hitting revenue targets
- You are experienced in generating qualified new leads across client accounts
- You build rapport easily and can build and maintain relationships with clients
- You can demonstrate past performance in growing client accounts
- You can manage a group of stakeholders towards a shared outcome
- You can take a client brief and turn it into a compelling proposal
- You can refine proposals based on feedback and draft clear statements of work
- You have experience of delivering digital transformation within financial services
- You have a passion for fintech and delivering the future of digital financial services
The pay range for this role is: 90,000 - 100,000 GBP per year.
Senior Account Manager — Ventures employer: 11:FS Group Ltd
Contact Detail:
11:FS Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager — Ventures
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections we make, the better our chances of landing that Senior Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with someone from 11:FS or any other company, share your insights on digital transformation in financial services. We want to see your passion and knowledge shine through—this could set you apart from the competition!
✨Tip Number 3
Prepare for those interviews! Research 11:FS Ventures thoroughly—know their clients, projects, and what makes them tick. We need to demonstrate that we understand their mission and how we can contribute to redesigning financial services. Tailor your answers to show you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the 11:FS family. Let’s make it happen together!
We think you need these skills to ace Senior Account Manager — Ventures
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in building client relationships and delivering successful projects, as this is what we’re all about at 11:FS Ventures.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve hit revenue targets or grown client accounts. We love seeing quantifiable results that demonstrate your impact in previous roles!
Understand Our Mission: Before applying, take some time to understand our mission to redesign financial services. Show us how your values align with ours and how you can contribute to our goal of creating innovative solutions for clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at 11:FS Ventures!
How to prepare for a job interview at 11:FS Group Ltd
✨Know Your Clients
Before the interview, dive deep into understanding 11:FS Ventures' clients and their challenges. Familiarise yourself with their recent projects and how they’ve helped clients like NatWest and HSBC. This will show your genuine interest and help you articulate how you can contribute to their mission.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've successfully identified client pain points and delivered tailored solutions. Highlight your ability to empathise with clients and how you’ve built lasting relationships based on trust and value.
✨Understand the Financial Services Landscape
Brush up on current trends in fintech and digital transformation within financial services. Being able to discuss these topics confidently will demonstrate your passion for the industry and your readiness to engage with senior stakeholders.
✨Align Expectations
Be ready to discuss how you would coordinate between clients and delivery teams. Share your strategies for setting clear project scopes and managing stakeholder expectations, as this is crucial for ensuring successful outcomes in the role.