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- Tasks: Carry out plumbing maintenance and provide top-notch customer care across various sites.
- Company: MCK, a leading company focused on quality service and customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Why this job: Join a team that values quality work and customer relationships in a rewarding role.
- Qualifications: Experience in plumbing and a passion for excellent customer service.
- Other info: Dynamic work environment with opportunities for growth in the East Midlands.
The predicted salary is between 30000 - 42000 £ per year.
MCK are looking for a skilled Plumber/ Customer Care individual who can carry out the maintenance works across the national new build sites and our private customers within the East Midlands. The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Where high quality work is maintained across all MCK jobs, this is very customer focused role, where time and care is to be taken within customers houses, giving them the highest quality of service, ensuring t…
SKilled Plumber/ Customer Care employer: 1165986
Contact Detail:
1165986 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SKilled Plumber/ Customer Care
✨Tip Number 1
Make sure you know your stuff! Brush up on your plumbing skills and customer service techniques. We want to see that you can handle any situation with confidence and a smile.
✨Tip Number 2
Show us your personality! When you get the chance to chat with us, let your passion for plumbing and helping customers shine through. We love candidates who are genuine and enthusiastic.
✨Tip Number 3
Be prepared with examples! Think of times when you've gone above and beyond for a customer or solved a tricky plumbing issue. We want to hear those stories during the interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the MCK team and ready to deliver top-notch service.
We think you need these skills to ace SKilled Plumber/ Customer Care
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your plumbing skills and any relevant experience. We want to see how you can bring high-quality work to our team, so don’t hold back!
Customer Care is Key: Since this role is all about customer care, share examples of how you've provided excellent service in the past. We love candidates who understand the importance of making customers feel valued and respected.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific aspects of the role that excite you and how your background aligns with what we’re looking for. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at 1165986
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with maintenance works and any specific techniques or tools you’ve used. This will show that you’re not just a skilled plumber, but also someone who takes pride in their craft.
✨Customer Care is Key
Since this role is very customer-focused, think of examples where you've gone above and beyond for a customer. Prepare to share stories that highlight your communication skills and how you handle difficult situations. MCK wants someone who can provide top-notch service, so let your customer care skills shine!
✨Show Your Attention to Detail
In plumbing, details matter! Be prepared to talk about how you ensure high-quality work in every job. Discuss your approach to maintaining standards and how you check your work to avoid any issues. This will demonstrate your commitment to quality and customer satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about MCK’s approach to customer service or how they support their plumbers in the field. This shows your genuine interest in the company and the role, plus it gives you valuable insights into what it’s like to work there.
