At a Glance
- Tasks: Lead the design and implementation of our Operational Resilience Framework and Disaster Recovery programs.
- Company: Join a leading tech company committed to innovation and resilience.
- Benefits: Competitive salary, health coverage, flexible work options, and career development resources.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Make a real impact by enhancing our operational resilience and driving collaborative success.
- Qualifications: Experience in technology risk management and excellent communication skills are essential.
Responsibilities
- Support the design, development and implementation of the Operational Resilience Framework (ORF) outlining Business Continuity (BCM) and Disaster Recovery (DR) program requirements based on the organization’s targeted maturity state and aligned with industry standards (ISO 22301, NIST, SOC2) and applicable regulatory requirements.
- Ensure the development of required IT Disaster Recovery policies, update existing policies and standards, and maintain alignment across stakeholders and partner programs.
- Lead the continued development and delivery of the Disaster Recovery (DR) program and support wider Operational Resilience workstreams to ensure alignment and enable technology teams to adopt a deeper customer‑centric posture in managing disruptions.
- Establish overarching governance, structure, strategy development, planning and delivery of IT Disaster Recovery to drive iterative foundational improvements that lead to greater maturity and results.
- Drive conversations with technology teams focused on dependency mapping across applications, infrastructure and operations to establish accountability, push progress and create alignment and momentum toward maturity.
- Actively participate and support related cross‑company working groups to align annual and quarterly planning priorities and activities among key stakeholders, driving year‑on‑year development of the operational resilience strategy.
- Engage and partner with engineering, platform and security teams to embed measures that create resilience by design, ensuring it remains front of mind in all initiatives.
- Establish effective governance across programs and lead the execution of business continuity, disaster recovery and crisis response plans, facilitating tabletop and live disaster simulations with Security, IT, Facilities, HR and Legal.
- Play a key role in developing other team members, transferring knowledge and experience, and creating a high‑performing culture and collaborative environment to ensure team and program success.
Minimum Qualifications
- Significant experience in a lead role across one or more of the following areas: Technology Risk Management, Operational Resilience, Business Continuity Management, Incident Management and Crisis Management, IT Disaster Recovery.
- Excellent written and verbal communication skills with the ability to influence and align diverse stakeholders.
- Comfortable engaging with technical teams, business leaders, security professionals, risk and compliance teams and executive leadership.
- Highly adaptable and skilled at identifying opportunities for collaboration, prioritising key work based on value and situation.
- Skilled at building and implementing effective governance frameworks that drive accountability, awareness and embed a resilience culture.
- Team‑first professional, highly collaborative with a learner mindset and strong focus on delivery.
- Driven by challenges and the opportunity to apply knowledge, learn constantly and adapt the approach where necessary to ensure the best outcome for the organization.
Preferred Qualifications
- 8+ years’ experience in Business Continuity, Disaster Recovery, Operational Resilience, Technology Risk or related discipline.
- Proven success building and/or leading Disaster Recovery programs in large‑scale, real‑time environments (preferably e‑commerce).
- Demonstrable high level of adaptability to meet the organization’s needs and a track record of delivering results.
- Experience across technical and non‑technical continuity practices and ability to break down operational silos by offering perspective, clarity on ROI and driving collaborative program outcomes.
- Experience working within external compliance and audit frameworks (ISO22301, NIST800‑34, SOC2, GDPR) and skill in preparing evidence for assessments.
Compensation
- For Seattle: $173,000.00 to $242,500.00, with potential upside to $277,000.00 based on performance.
- For Austin: $173,000.00 to $242,500.00, with potential upside to $277,000.00 based on performance.
Benefits
- Medical, dental and vision coverage.
- Paid time off and an Employee Assistance Program.
- Wellness and travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.
- Parental leave and flexible work model with office options.
- Career development resources.
EEO Statement
Expedia Group is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Senior Operational Resilience Manager employer: 11310 Expedia.com Ltd.
Expedia Group is an exceptional employer, offering a dynamic work culture that prioritises collaboration and employee growth. With competitive compensation packages and comprehensive benefits, including wellness programmes and flexible work options, employees are empowered to thrive both personally and professionally in vibrant locations like Seattle and Austin.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operational Resilience Manager
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
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Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like 11310 Expedia.com Ltd. looking for candidates who are engaged and informed.
We think you need these skills to ace Senior Operational Resilience Manager
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at 11310 Expedia.com Ltd.. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at 11310 Expedia.com Ltd.
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with 11310 Expedia.com Ltd.’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
