Expedia Group in London seeks a Customer Experience Manager to improve its B2B servicing for RAPID API, TAAP and WLTP. You’ll work across TPSP and the B2B org, gathering requirements, coordinating development, testing and deployment, and ensuring readiness for operational handover.
You will build cross-functional relationships with Product, Tech and Operations, champion automation and data-driven improvements, and help scale partner servicing while reducing manual effort.
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B2B Customer Experience Manager, Travel Tech employer: 11310 Expedia.com Ltd.
Expedia Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Product Manager role in Loyalty Messaging Strategy. With a focus on employee growth and development, team members are encouraged to explore new ideas and leverage cutting-edge technology, including AI-driven enhancements, all while working in a dynamic environment that values clear communication and impactful narratives.
