At a Glance
- Tasks: Manage hotel partnerships and optimise their performance on the Expedia marketplace.
- Company: Join a leading travel tech company with a focus on innovation and collaboration.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a commitment to inclusivity.
- Why this job: Make a real impact in the travel industry while building valuable relationships.
- Qualifications: Degree preferred; account management experience and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Job Summary
The Associate Market Manager is responsible for initiating, developing, and maintaining a high‑quality portfolio of hotel products in the assigned territory.
The role focuses on working closely with hotel partners to maximize their performance on the Expedia marketplace using data insights, marketing, distribution, and revenue‑management tools.
Responsibilities
- Build and progressively expand the portfolio of local hotel partners by introducing prospective high‑potential partners to Expedia’s global value proposition and facilitating their onboarding process.
- Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue‑management advice, marketing opportunities on the Expedia marketplace).
- Ensure that partner hotels’ product (content, rates, and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion.
- Secure additional inventory over high‑demand and compression periods to satisfy customers’ pressing needs.
- Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by management to support the brands’ merchandising and marketing efforts.
- Continuously promote and develop hotel partners’ high engagement with Expedia’s full suite of tools and solutions, including partner reports, revenue‑management tools, marketing opportunities, specialized brands, self‑service tools, connectivity solutions, and key support functions.
- Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives) set by leadership.
- Perform other reasonable duties as assigned.
Qualifications
- Bachelor’s Degree; major in tourism or hospitality a plus but not required.
- 1–2 years of account management experience preferred.
- Travel will be required for market visits.
- Organization, prioritization, and time‑management skills with rigor, attention to detail, and the ability to multi‑task effectively.
- Proven follow‑up and persistence when facing challenging situations.
- Sincere relationship builder with the ability to earn the confidence of others and sustain partnerships based on mutual support.
- Demonstrated problem‑solving skills.
- Ability to select and present insightful datasets—including performance, market, and competitor analysis—and to implement meaningful action plans based on the data.
- Proficiency in English; other language skills may be required depending on the location.
- Clear and persuasive presentation of ideas and directives with active listening skills.
- Effective communication to various levels and through a variety of communication channels.
- Ability to work independently as well as be a strong team player, always seeking to improve team and organizational performance.
- Experience helping other team members acquire skills or achieve targets/goals.
- Accommodations
Expedia Group is committed to providing an inclusive and accessible recruiting experience.
If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia. service-now. com/askeg?id=job_accommodation.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability, or age.
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