At a Glance
- Tasks: Drive ecommerce performance and enhance user experience on 111SKIN.com.
- Company: Join a luxury skincare brand loved by A-listers and industry experts.
- Benefits: Flexible working, early finishes, extra holiday, and generous product discounts.
- Other info: Diverse and inclusive team culture focused on collaboration and success.
- Why this job: Make a real impact in a fast-paced, innovative environment while driving growth.
- Qualifications: 5+ years in ecommerce with strong commercial and analytical skills.
The predicted salary is between 50000 - 60000 € per year.
Founded in 2012 by world-renowned plastic and reconstructive surgeon Dr Yannis Alexandrides, 111SKIN is a global skincare brand that bridges the gap between scientific innovation, luxury and community. Beloved by A-listers, high-profile makeup artists, and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies.
A commercially driven and strategically minded Senior Ecommerce Manager who combines strong trading acumen with a deep understanding of customer behaviour is sought.
What you’ll do:
- Drive the performance and evolution of 111SKIN.com, owning ecommerce trading, onsite experience, and digital optimisation.
- Leverage data insights to enhance the end‑to‑end user journey, while working cross‑functionally and with agency partners to drive UX advancements, improve conversion, and unlock new customer acquisition and retention opportunities.
What success looks like:
- Deliver best‑in‑class digital experiences that support revenue growth and strengthen brand equity.
We evaluate each team member based on our three company values: entrepreneurial mindset, caring collaboration, determination to succeed.
Why you are a great fit:
- Balance creativity with analytical thinking, using data to inform decisions while shaping engaging customer experiences.
- Be commercially minded, collaborative, and driven to deliver measurable growth in a fast‑paced, global environment.
This is a full‑time position operating with a hybrid working pattern, including two days per week based at 111SKIN’s Head office in Fitzrovia, London. This is a fixed‑term contract for 12 months.
Duties and responsibilities:
- Own and deliver the 111SKIN.com trading calendar, aligning with Marketing to execute a cohesive digital strategy and maximise revenue/full‑price sell‑through.
- Lead onsite merchandising, promotional activity, and end‑to‑end execution of new product launches to drive discovery, engagement, and conversion.
- Drive overall ecommerce performance through continuous testing, UX/CRO optimisation, and KPI improvement across CVR, AOV, revenue, and retention.
- Use data, customer insights, behavioural analysis, and competitor trends to shape strategy and identify growth opportunities across the ecommerce roadmap.
- Own weekly and monthly performance reporting, leading trade meetings and delivering clear, actionable insights to senior stakeholders.
- Collaborate cross‑functionally with Digital, Marketing, CRM, Paid Media, Affiliates, Planning, and Operations to drive acquisition, retention, and stock availability.
- Lead ecommerce projects, site enhancements, and platform optimisation from briefing/UAT through to launch, managing development agency and external partners.
- Oversee SEO, CMS content, and Shopify ecosystem optimisation (apps, subscriptions, personalisation) to improve site performance, customer experience, and loyalty.
Requirements:
- 5+ years’ experience in ecommerce or digital trading, ideally within beauty, fashion, or luxury.
- Strong commercial mindset with proven experience driving online revenue growth and conversion optimisation.
- Significant knowledge managing and optimising Shopify‑based ecommerce platforms.
- Strong understanding of UX/CRO principles and customer journey optimisation.
- Experience working with and managing external agencies (development, SEO, CRO).
- Proven ability to drive both customer acquisition and retention strategies.
Technical & Platform Experience (Preferred):
- Shopify
- Attentive (SMS)
- Recharge (Subscriptions)
- Google Analytics and reporting tools
Everything we do at 111SKIN is to help people. From giving customers the confidence to go makeup‑free, to giving back to the community and preserving the environment. It’s part of 111SKIN’s DNA. It’s who we are. As a member of our team, we hope you will help us champion our values of entrepreneurial mindset, caring collaboration, and determination to succeed.
Some of the benefits include:
- Flexible working arrangement (3 days in our Central London office)
- 4pm Friday finish and summer hours during July & August with a 2pm Friday finish
- 3 extra days of paid holiday during the festive period
- 3 free 111SKIN products per month
- 85% employee discount on additional 111SKIN products
- 1 complimentary 111CRYO/Heat session per week
- 50% discount on non‑surgical treatments at 111 Harley Street
- Expenses towards eye tests
- 2 weeks of compassionate leave
- IVF support
At 111SKIN, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a diverse team and creating an inclusive environment where everyone can thrive. We encourage applications from individuals of all backgrounds, experiences, and perspectives.
Senior Ecommerce Manager (12 MONTH FTC) employer: 111SKIN
At 111SKIN, we pride ourselves on being an exceptional employer that champions creativity and collaboration in a vibrant, fast-paced environment. Our hybrid working model allows for flexibility, while our commitment to employee growth is reflected in our generous benefits, including extra holiday during the festive season and substantial discounts on our luxury skincare products. Join us in our Fitzrovia office, where you will be part of a diverse team dedicated to innovation and making a positive impact in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Ecommerce Manager (12 MONTH FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at 111SKIN or similar brands. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your past successes in ecommerce. Use data to back up your achievements and demonstrate how you’ve driven growth and improved customer experiences.
✨Tip Number 3
Be ready for the interview! Research 111SKIN’s products and their digital strategy. Think about how your experience aligns with their goals and be prepared to discuss how you can contribute to their ecommerce performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the 111SKIN team.
We think you need these skills to ace Senior Ecommerce Manager (12 MONTH FTC)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Ecommerce Manager role. Highlight your ecommerce achievements, especially in driving revenue growth and optimising customer journeys.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for ecommerce and how your entrepreneurial mindset fits with our values at 111SKIN. Share specific examples of how you've driven success in previous roles.
Showcase Your Data Skills:Since data insights are key to this role, be sure to mention any experience you have with analytics tools like Google Analytics. Talk about how you've used data to inform decisions and improve performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at 111SKIN
✨Know Your Numbers
As a Senior Ecommerce Manager, you'll need to demonstrate your strong commercial mindset. Brush up on key metrics like conversion rates, average order value, and customer retention rates. Be ready to discuss how you've used data insights in past roles to drive revenue growth.
✨Showcase Your Creativity
While numbers are crucial, don't forget to highlight your creative side! Prepare examples of how you've enhanced user experiences or launched successful campaigns. Think about how you can blend creativity with analytical thinking to engage customers effectively.
✨Understand the Brand
Familiarise yourself with 111SKIN's products and values. Show that you understand their commitment to community and innovation. This will help you align your answers with their mission and demonstrate that you're genuinely interested in contributing to their success.
✨Prepare for Cross-Functional Collaboration
Since the role involves working with various teams, be ready to discuss your experience in cross-functional collaboration. Share specific examples of how you've worked with marketing, digital, and operations teams to achieve common goals and drive ecommerce performance.
