HR and Office Assistant in London

Founded in 2012 by world-renowned plastic and reconstructive surgeon Dr Yannis Alexandrides, 111SKIN is a global skincare brand that bridges the gap between scientific innovation, luxury and community. Beloved by A-listers, high-profile makeup artists, and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies.

We are looking for a highly organised, proactive and detail-oriented HR & Office Assistant to support both the Human Resources and Office Management functions. This is a varied role suited to someone who thrives in a fast-paced environment, enjoys multitasking, and takes ownership of delivering a smooth and professional employee experience. The ideal candidate will have strong HR administrative experience, excellent organisational skills, and a natural ability to create structure, efficiency, and a positive workplace environment.

What you’ll do:

• You will provide essential support across HR administration and office operations, ensuring smooth day-to-day functioning of both people processes and the physical workplace.
• You will act as a key support across the employee lifecycle while also maintaining a welcoming, efficient and well-run office environment.

What success looks like:

• HR processes are accurate, timely, and well maintained.
• Employees receive a seamless onboarding and HR experience.
• The office runs efficiently, professionally, and is always well presented.
• Strong relationships are built with employees, suppliers, and service providers.
• Systems and records are consistently up to date and compliant.
• You proactively identify and improve processes across HR and office operations.

Duties and responsibilities:

HR Responsibilities:

• Support payroll administration and HR processes.
• Manage new starters, leavers, and employee changes.
• Issue offer letters, contracts, and employment change letters.
• Request and manage employment references.
• Upload and manage vacancies on LinkedIn.
• Assist with annual appraisal administration.
• Maintain and update HR systems accurately.
• Ensure job descriptions are up to date for all roles.
• Conduct and document exit interviews.
• Produce HR reports (sickness absence, turnover, engagement).
• Support general HR administration as required.

Office Management Responsibilities:

• Act as front-of-house, ensuring a professional and welcoming reception experience.
• Manage meeting rooms, visitor experience, and refreshments.
• Oversee daily office operations and ensure a clean, organised workspace.
• Maintain office standards and resolve issues proactively.
• Manage suppliers and external vendors (cleaners, couriers, contractors, landlord).
• Liaise with IT provider and support employee IT requests.
• Coordinate office maintenance and equipment servicing.
• Ensure office equipment is fully operational.
• Support Health & Safety compliance including fire safety checks and risk assessments.
• Manage office supplies, stationery, and consumables.
• Oversee incoming and outgoing post distribution.
• Support onboarding including desk setup, equipment, and welcome packs.
• Organise office events and social activities.
• Support general office errands and ad hoc requests.

Requirements:

• Minimum 3+ years HR administrative experience.
• Strong attention to detail and accuracy.
• Excellent organisational and multitasking skills.
• Strong analytical skills and reporting capability.
• Proficiency in Microsoft Excel and PowerPoint.
• Ability to manage confidential information appropriately.
• Strong communication and interpersonal skills.
• Self-motivated and able to work independently.
• Experience in office coordination or facilities support (desirable).

Culture & Benefits:

Everything we do at 111SKIN is to help people. From giving clients the confidence to go makeup-free, to giving back to the community and preserving the environment. It’s part of 111SKIN’s DNA. It’s who we are.

As a member of our team, we hope you will help us champion our values of entrepreneurial mindset, caring collaboration, and determination to succeed. Some of the benefits include:

• Flexible working arrangement - 4 days in the office 1 day working from home.
• 4pm Friday finish and summer hours during July & August with a 2pm Friday finish.
• 25 days + bank holidays annual.
• 3 extra days of paid holiday during the festive period.
• Religious holiday swaps.
• 3 free 111SKIN products per month.
• 85% employee discount on additional 111SKIN products.
• 1 complimentary 111CRYO/Heat session per week.
• 1 complimentary facial at Harley Street Suite per quarter.
• 40% discount on non-surgical treatments at 111 Harley Street.
• Expenses towards eye tests.
• Bike2work scheme.
• 2 weeks of compassionate leave.
• IVF support.
• Enhanced maternity & adoption.
• Enhanced sick pay.
• EAP service.
• Employee referral scheme.
• Dog friendly office Monday and Friday.

At 111SKIN, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a diverse team and creating an inclusive environment where everyone can thrive. We encourage applications from individuals of all backgrounds, experiences, and perspectives.