Senior App Support Analyst β€” Payments (Hybrid)

Senior App Support Analyst β€” Payments (Hybrid)

Full-Time 45000 - 50000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide L2 support for critical applications and resolve incidents in a global environment.
  • Company: Join Citi, a leading global financial services company with a dynamic work culture.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with tech leads and external vendors in a supportive environment.
  • Why this job: Be part of a fast-paced team, making a real impact on operational stability.
  • Qualifications: Experience in application support and strong troubleshooting skills required.

The predicted salary is between 45000 - 50000 Β£ per year.

Citi is seeking an experienced Application Support Senior Analyst to provide L2 production support for critical applications in a global environment.

You’ll focus on incident resolution, system monitoring, and operational stability, collaborating with Tech Leads, developers, and external vendors.

The role emphasizes strong troubleshooting, incident management, and the ability to perform under pressure in a fast-paced setting, with a hybrid model up to 2 days home per week.

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Senior App Support Analyst β€” Payments (Hybrid) employer: 11037 Citibank, N.A. United Kingdom

Citibank, N.A. in the United Kingdom is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. Employees benefit from comprehensive professional development opportunities, competitive compensation packages, and a commitment to diversity and inclusion, making it an ideal environment for those looking to advance their careers in structured finance and securitisation.

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Contact Details:

11037 Citibank, N.A. United Kingdom Recruitment Team

We think you need these skills to ace Senior App Support Analyst β€” Payments (Hybrid)

Application Support
Incident Resolution
System Monitoring
Operational Stability
Troubleshooting
Incident Management
Collaboration