Operations Analyst - Entry Level

Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Commodities Operations Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Markets Operations Belfast Overview:

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a global reach in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. You can play an important part in transforming and simplifying our operating model.

Role Overview

The Operations Analyst is responsible for processing all orders and transactions from our trading desks and branch offices. The team is responsible for providing front to back support for all financial transactions.

What you'll do

• Provide analytical and administrative support with transactions
• Liaise with key stakeholders throughout the company
• Complete daily tasks accurately and on time
• Manage, escalate and resolve all requests, inquiries and issues
• Develop a technical understanding of supporting applications and identify inefficiencies in the existing process
• Appropriately assess risk when business decisions are made whilst adhering to the appropriate policies and legislation

What we’ll need from you

• Ability to multitask in a high-risk environment
• Experience in Microsoft packages
• Attention to detail and problem-solving skills
• Excellent communication skills - both verbal and written
• Energetic, flexible, collaborative and proactive
• Ability to work as part of a team and independently
• Successful candidates will attend a three week Market Operations Training Academy if required.

This aims to help you understand how Markets Operations work and where your role fits in Citi while also providing you with all the tools needed to be the best you can be in your new role.

What we can offer you

This role will provide you with an opportunity to work globally with stakeholders of all levels whilst getting exposure and developing an in-depth understanding of the full trade lifecycle. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretionary annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.