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- Tasks: Lead global payments strategy and manage a $50MM portfolio for OnePay.
- Company: Join Citi, a trusted global financial institution focused on growth and economic progress.
- Benefits: Enjoy hybrid work, generous holidays, private medical insurance, and a competitive salary.
- Why this job: Be at the forefront of payments innovation and make a real impact in a dynamic team.
- Qualifications: Significant experience in payments, strong leadership skills, and a passion for emerging technologies.
- Other info: Citi promotes a diverse workplace where you can be your authentic self.
The predicted salary is between 72000 - 108000 £ per year.
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Global Product and Portfolio Execution Director, OnePay, London
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Client:
11037 Citibank, N.A. United Kingdom
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6b72903d84d2
Job Views:
6
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Payments Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview:
Citi is seeking a highly experienced and driven Director to drive the Portfolio Management of our Payments Modernisation strategy, globally. This critical role will manage a $50MM Book of Work that is focused on the execution of the OnePay Modernisation program, collaborating with business, technology, and operations partners to transform our payments landscape.
This individual will be responsible for managing the roadmap, strategy, and implementation of this complex set of deliverables including Core Modernisation across all payment types, ISO20022 tactical and strategic BoW, and the Consent Order deliverables for both Basic Cosmos and Simple and Modern deliverables supporting Payments. The ideal candidate possesses a strong understanding of the payments industry, but also a strong track record of delivery across very complex programs.
What you’ll do:
Strategic Leadership:
- Define and develop the Core Modernisation roadmap for Payments Modernisation within the assigned clusters, aligning with the overall Services business strategy.
- Working closely with the Product Design and Execution Leads globally, conduct thorough market analysis, identifying opportunities and customer needs to inform regional market strategies and solutions.
- Collaborate with OnePay Design Leads and cross-functional teams to determine the optimal approach for implementing the functional strategy. Own the 3–5-year product portfolio roadmap, leveraging company-wide assets and driving necessary resource allocation.
- Develop and execute a \”test and learn\” roadmap to validate product portfolio decisions.
- Explore innovative ideas and solutions beyond the current product/service offering.
Execution & Delivery:
- Translate strategic goals into actionable product requirements and user stories.
- Prioritise and manage the product roadmap, ensuring alignment with business objectives and market demands.
- Partner closely with engineering teams throughout the development lifecycle, from requirements gathering to implementation and validation. Conduct gap analysis between current and future state product offerings, identifying areas for improvement and innovation.
- Proactively identify and resolve cross-project dependencies and roadblocks.
- Analyse, manage, iterate, and track the performance of features post-launch, optimising for user experience and business impact.
- Participate in agile ceremonies, including sprint reviews, retrospectives, and release planning.
Team & Stakeholder Management:
- Lead and mentor multiple teams, fostering a culture of collaboration, innovation, and high performance.
- Manage all aspects of team performance, including hiring, training, performance evaluations, compensation, and disciplinary actions.
- Oversee budget planning and allocation for the Payments Modernisation program.
- Effectively communicate and negotiate with internal stakeholders at all levels, including senior management.
- Build strong relationships with external partners and vendors as needed.
- Effectively influence and align stakeholders across different functions and departments.
- Ensure adherence to all applicable laws, rules, and regulations related to payments and data privacy.
- Proactively identify and mitigate risks, safeguarding Citigroup, its clients, and assets.
- Promote a strong culture of compliance and ethical conduct within the team.
What we’ll need from you:
- Significant relevant experience, including being established in a managerial capacity.
- Proven track record of success in the payments industry, with a deep understanding of ISO messaging standards and competitive landscape.
- Experience working in a regulated environment with a focus on privacy and security.
- Experience with AI and ML technologies is highly desirable.
- Demonstrated ability to lead and manage teams through organisational and cultural change.
- Expertise in Design Thinking methodology and practical experience applying it to product development.
- Strong understanding of consumer product development and a passion for emerging technologies.
- Excellent communication, negotiation, and interpersonal skills.
- Experience building developer-focused tools and platforms and Agile methodologies and tools is highly desirable.
- Bachelor\’s degree or equivalent experience.
- Master\’s degree is preferred.
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Product Management and Development
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Payments Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview:
Citi is seeking a highly experienced and driven Director to drive the Portfolio Management of our Payments Modernisation strategy, globally. This critical role will manage a $50MM Book of Work that is focused on the execution of the OnePay Modernisation program, collaborating with business, technology, and operations partners to transform our payments landscape.
This individual will be responsible for managing the roadmap, strategy, and implementation of this complex set of deliverables including Core Modernisation across all payment types, ISO20022 tactical and strategic BoW, and the Consent Order deliverables for both Basic Cosmos and Simple and Modern deliverables supporting Payments. The ideal candidate possesses a strong understanding of the payments industry, but also a strong track record of delivery across very complex programs.
What you’ll do:
Strategic Leadership:
Execution & Delivery:
Team & Stakeholder Management:
Risk Management & Compliance:
What we’ll need from you:
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Product Management and Development
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Job Family:
Product Performance Management
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Global Product and Portfolio Execution Director, OnePay employer: 11037 Citibank, N.A. United Kingdom
Contact Detail:
11037 Citibank, N.A. United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Product and Portfolio Execution Director, OnePay
✨Tip Number 1
Familiarise yourself with the latest trends in the payments industry, especially around ISO20022 and AI technologies. This knowledge will not only help you during interviews but also demonstrate your commitment to staying ahead in a rapidly evolving field.
✨Tip Number 2
Network with professionals already working at Citi or in similar roles. Attend industry events or webinars where you can connect with them. Building these relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing complex projects and leading teams. Use specific examples that highlight your strategic leadership and problem-solving skills, as these are crucial for the role of Global Product and Portfolio Execution Director.
✨Tip Number 4
Research Citi's Payments Modernisation strategy and be ready to share your thoughts on how you could contribute to it. Showing that you understand their goals and challenges will set you apart from other candidates.
We think you need these skills to ace Global Product and Portfolio Execution Director, OnePay
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the payments industry, particularly any roles that involved portfolio management or strategic leadership. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the payments sector and detail how your skills align with Citi's mission. Mention specific achievements that showcase your ability to manage complex programs and lead teams effectively.
Showcase Relevant Skills: Emphasise your understanding of ISO messaging standards, AI and ML technologies, and Design Thinking methodology. Provide examples of how you've applied these skills in previous roles to drive product development and innovation.
Prepare for Potential Questions: Anticipate questions related to your experience in managing cross-functional teams and delivering on strategic goals. Be ready to discuss how you handle challenges and ensure compliance in a regulated environment.
How to prepare for a job interview at 11037 Citibank, N.A. United Kingdom
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the payments industry, especially regarding ISO messaging standards. Prepare examples of how you've successfully navigated complex programs in the past, as this will resonate well with the interviewers.
✨Prepare for Strategic Discussions
Since the role involves defining and developing a roadmap, be ready to discuss your strategic thinking process. Think about how you would approach market analysis and product portfolio management, and be prepared to share your insights on potential opportunities.
✨Highlight Leadership Experience
This position requires strong team and stakeholder management skills. Be prepared to share specific examples of how you've led teams through change, mentored others, and managed performance effectively. This will show your capability to foster a high-performance culture.
✨Demonstrate Problem-Solving Skills
Given the complexity of the role, it's crucial to showcase your problem-solving abilities. Prepare to discuss past challenges you've faced in project execution and how you overcame them, particularly in relation to cross-project dependencies and roadblocks.
