A little about us:
Nestled in the heart of Chelsea, 11 Cadogan Gardens and The Chelsea Townhouse are two unique five-star boutique hotels with a rich history and unmistakable sense of place. From the Victorian townhouses and eclectic character of 11 Cadogan Gardens to the elegant residential charm of The Chelsea Townhouse, both properties combine heritage with modern luxury and exceptional hospitality.
Part of Iconic Hotels & Resorts and Relais & Châteaux, we are proud to offer a genuinely personal guest experience while being deeply connected to the local Chelsea community.
What we will offer you:
Iconic Hotels and Resorts offer the following benefits to employees:
Monthly service charge
29 days of annual leave, including bank holidays
Regular team gatherings and appreciation events
Complimentary team meals
Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
Exclusive team rates with Relais & Chateaux properties worldwide
Exclusive team rates with London & Regional properties worldwide
Discounts on spa treatments and products
Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
Special gifts based on length of service
Team referral programme
Health cash plan
Access to our employee assistance programme
...and so much more.
Aim of the role:
As a member of the Housekeeping team at 11 Cadogan Gardens and The Chelsea Townhouse, you are the reason why our Guests keep coming back for more.
As a Turndown Attendant you will consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.
Below are just some of the duties and responsibilities of a Turndown Attendant at 11 Cadogan Gardens and The Chelsea Townhouse :
To be respectful when entering a guests room, taking pride and being confident to complete the assigned tasks.
To provide servicing of guest rooms with checking and replenishing of guest amenities.
To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Head of Department.
To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.
What we're looking for A confident communicator with a natural ability to engage and build rapport
Strong organisational skills and attention to detail
Ability to work efficiently in a fast-paced environment
A team player with a flexible and collaborative approach
*Please note: this is a part time role, with shifts from approximately 5pm until approximately 9pm*
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Casual Turndown Attendant in London employer: 11 Cadogan Gardens
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