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- Tasks: Join our Housekeeping team to create a welcoming atmosphere for guests.
- Company: 11 Cadogan Gardens is a luxurious hotel in Chelsea, known for exceptional service.
- Benefits: Enjoy free meals, discounts on food and beverage, and a friends and family rate.
- Why this job: Be part of a friendly team that values your contribution and enhances guest experiences.
- Qualifications: No prior experience needed, just a positive attitude and willingness to learn.
- Other info: Perfect for high school and college students looking for flexible evening work.
The predicted salary is between 20000 - 28000 £ per year.
Aim of the role: Member of the Housekeeping team at 11 Cadogan Gardens Hotel, you are the reason why our Guests keep coming back for more.
As a Turndown Attendant you will consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.
Below are just some of the duties and responsibilities of a Turndown Attendant at 11 Cadogan Gardens:
- To be respectful when entering a guests room, taking pride and being confident to complete the assigned tasks.
- To provide servicing of guest rooms with checking and replenishing of guest amenities.
- To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Head of Department.
- To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.
What we will offer you:
- Service Charge
- Free staff meals
- Friends and Family rate at our Hotels
- 25% discount on all Food & Beverage
- And many more...
Contact Detail:
11 Cadogan Gardens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Turndown Attendant - Chelsea, London
✨Tip Number 1
Familiarise yourself with the specific standards and values of 11 Cadogan Gardens. Understanding their vision and how they prioritise guest experience will help you align your approach during interviews.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles. Be ready to share specific examples of how you've contributed to creating a welcoming environment for guests.
✨Tip Number 3
Demonstrate your attention to detail during any interactions with the hiring team. Mention how you ensure cleanliness and safety in your work, as these are crucial aspects of the Turndown Attendant role.
✨Tip Number 4
Prepare thoughtful questions about the team dynamics and the hotel's approach to guest satisfaction. This shows your genuine interest in the role and helps you stand out as a candidate who cares about the job.
We think you need these skills to ace Evening Turndown Attendant - Chelsea, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of an Evening Turndown Attendant. Highlight key skills such as attention to detail, customer service, and adherence to health and safety regulations.
Tailor Your CV: Customise your CV to reflect relevant experience in housekeeping or customer service roles. Emphasise any previous work that demonstrates your ability to maintain cleanliness and provide excellent guest care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the importance of creating a welcoming environment for guests. Mention specific examples from your past experiences that relate to the duties of a Turndown Attendant.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at 11 Cadogan Gardens
✨Show Your Attention to Detail
As a Turndown Attendant, attention to detail is crucial. During the interview, highlight your ability to notice small things that can enhance a guest's experience, such as ensuring amenities are replenished and rooms are spotless.
✨Demonstrate Your Customer Care Skills
This role is all about creating a warm and friendly environment for guests. Be prepared to share examples of how you've provided excellent customer service in previous roles, showcasing your ability to make guests feel valued.
✨Understand Health & Safety Regulations
Familiarise yourself with basic health and safety regulations relevant to housekeeping. You might be asked about how you would handle certain situations, so showing that you understand these principles will impress your interviewers.
✨Express Your Team Spirit
Being part of a housekeeping team means collaboration is key. Talk about your experiences working in teams and how you contribute positively to group dynamics, ensuring that everyone works together to achieve high standards.