At a Glance
- Tasks: Create a warm and inviting atmosphere by maintaining guest rooms and public areas.
- Company: Join a prestigious five-star boutique hotel in the heart of Chelsea.
- Benefits: Enjoy competitive pay, generous leave, team meals, and exclusive discounts.
- Other info: Flexible part-time hours with opportunities for growth in a vibrant environment.
- Why this job: Be part of a dedicated team that ensures guests keep coming back for more.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 23130 - 28270 £ per year.
A little about us: Nestled in the heart of Chelsea, 11 Cadogan Gardens and The Chelsea Townhouse are two unique five-star boutique hotels with a rich history and unmistakable sense of place. From the Victorian townhouses and eclectic character of 11 Cadogan Gardens to the elegant residential charm of The Chelsea Townhouse, both properties combine heritage with modern luxury and exceptional hospitality. Part of Iconic Hotels & Resorts and Relais & Châteaux, we are proud to offer a genuinely personal guest experience while being deeply connected to the local Chelsea community.
What we will offer you: Iconic Hotels and Resorts offer the following benefits to employees:
- Monthly service charge
- 29 days of annual leave, including bank holidays
- Regular team gatherings and appreciation events
- Complimentary team meals
- Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
- Exclusive team rates with Relais & Chateaux properties worldwide
- Exclusive team rates with London & Regional properties worldwide
- Discounts on spa treatments and products
- Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
- Special gifts based on length of service
- Team referral programme
- Health cash plan
- Access to our employee assistance programme
- …and so much more.
Aim of the role: As a member of the Housekeeping team at 11 Cadogan Gardens and The Chelsea Townhouse, you are the reason why our Guests keep coming back for more. As a Turndown Attendant you will consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.
Below are just some of the duties and responsibilities of a Turndown Attendant at 11 Cadogan Gardens and The Chelsea Townhouse:
- To be respectful when entering a guests room, taking pride and being confident to complete the assigned tasks.
- To provide servicing of guest rooms with checking and replenishing of guest amenities.
- To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Head of Department.
- To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.
What we're looking for:
- A confident communicator with a natural ability to engage and build rapport
- Strong organisational skills and attention to detail
- Ability to work efficiently in a fast-paced environment
- A team player with a flexible and collaborative approach
*Please note: this is a part time role, with shifts from approximately 5pm until approximately 9pm*
Casual Turndown Attendant employer: 11 Cadogan Gardens
Join us at Tottenham Hotspur Stadium, where culinary innovation meets high-end hospitality in a vibrant and dynamic environment. As a Sous Chef, you'll not only lead a talented team but also have the unique opportunity to craft exceptional dining experiences for thousands of guests at one of the UK's premier venues. With a strong focus on quality, creativity, and professional growth, we offer a supportive work culture that values your contributions and encourages you to thrive in your culinary career.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Turndown Attendant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at 11 Cadogan Gardens and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Turndown Attendant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at 11 Cadogan Gardens that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at 11 Cadogan Gardens.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at 11 Cadogan Gardens get a sense of who you are beyond your experience!
How to prepare for a job interview at 11 Cadogan Gardens
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at 11 Cadogan Gardens and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
