Client Partner - Europe/London

10Pearls is a global, purpose-driven AI-Native digital engineering partner helping businesses re-imagine, digitalize, and accelerate.

As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies. 10Pearls' clients include Global 2000 enterprises, high growth mid-size businesses, and some of the most exciting start-ups from industries like healthcare, fintech, energy, education, real estate, retail, and hi-tech.

Headquartered in the Washington DC metro area, 10Pearls has product engineering and software development centers in North America, Latin America, Europe, and South Asia.

To learn more, visit https://10pearls. com.

The Role

We are seeking an experienced Client Partner to join our London office and cover the wider European market on a hybrid basis.

Complementing our existing client services team, you will own and grow a portfolio of strategic client relationships, acting as the senior point of contact and trusted advisor from first conversation through long-term partnership.

You will build out relationships across a wide range of industries including healthcare, energy and telecommunications, among others identifying opportunities where 10Pearls can add value and ensuring we consistently deliver against client expectations.

Success in this role is measured by the strength of the relationships you build, the growth of your accounts and the value clients realise from working with us.

Key Responsibilities

• Own and grow a portfolio of strategic client relationships across Europe, serving as the senior point of contact and trusted advisor to client stakeholders up to C-suite level.
• Develop new business by identifying, qualifying and winning opportunities with new and existing clients across healthcare, energy, telecommunications and other industries.
• Act as the bridge between the client and our global technical and delivery teams across multiple time zones, coordinating client services, delivery and practice teams to shape solutions, scope engagements and ensure clients realise clear, measurable value.
• Lead account planning and commercial strategy setting growth targets, building pipeline and forecasting revenue for your accounts.
• Act as an escalation point and advocate for your clients, ensuring delivery quality and client satisfaction remain consistently high.
• Negotiate commercial terms, statements of work and contract renewals in collaboration with leadership.
• Represent 10Pearls in the market building a strong personal and company network across the European technology and industry community.

Skills & Experience

• Substantial experience (6+ years minimum) in a client partner, account director or senior business development role within a technology services, consulting or digital agency environment, with the credibility and gravitas to lead a C-suite conversation at a major enterprise independently and drive the commercial agenda without hand- holding.
• A demonstrable track record of growing multi-million-pound / euro client relationships and consistently meeting or exceeding revenue targets.
• Strong commercial acumen and a consultative selling style, with the credibility to engage senior stakeholders as a strategic advisor.
• Working knowledge of software product development, digital transformation and emerging technologies such as data, AI and cloud.
• Excellent relationship-building, communication and negotiation skills.
• Comfortable operating across multiple industries and markets, adapting your approach to different client contexts.
• An appetite for building the market in person meeting clients and prospects across Europe is central to how deals get done and an energising, core part of the remit.

Desirable

• Established client network within healthcare, energy or telecommunications in the European market.
• Experience selling and delivering nearshore or global delivery models.
• Additional European languages.

What We Offer

• A pivotal role in 10Pearls' European growth, with genuine scope to shape the client portfolio and the wider team.
• A collaborative, entrepreneurial culture that rewards initiative and results.
• Competitive base salary with a performance-related incentive plan.
• Hybrid working built around a London base, with flexibility to work across European clients.
• Ongoing investment in your professional development

Location & Working Arrangement

This role is based in our London office on a hybrid basis, combining time in the office (typically 3 days a week) with remote working.

It carries responsibility for the wider European market, and regular travel to meet clients and prospects across Europe is a core and exciting part of the remit it is central to how relationships are built and deals are won.

10Pearls is an equal opportunities employer and strongly encourages applications from all backgrounds.

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