At a Glance
- Tasks: Lead a talented team to implement AI-driven insights across multiple countries.
- Company: Join 10bis, a forward-thinking company revolutionising customer services.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on innovation and collaboration.
- Why this job: Make a real impact by enhancing decision-making and customer experience with AI.
- Qualifications: Proven experience in analytics and strong communication skills with diverse stakeholders.
The predicted salary is between 80000 - 100000 £ per year.
10bis is looking for a Head of Data & Analytics for Customer Services to lead a talented team across 14 European countries, Canada, and Israel. You will implement an AI-first approach to enhance decision-making and customer experience.
The ideal candidate has deep experience leading analytics functions, leveraging AI tools for insights, and excels in communication with non-technical stakeholders.
This hybrid role requires a minimum of 3 days in the office in London or Amsterdam.
Global Head of Data & Analytics, AI-Driven Insights employer: 10bis
At 10bis, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our investment in training and development, particularly in the rapidly evolving field of AI and analytics. With a vibrant office environment in London or Amsterdam, we offer a unique opportunity to lead a diverse team across multiple countries, making a meaningful impact on customer services while enjoying the benefits of a hybrid work model.
StudySmarter Expert Advice🤫
We think this is how you could land Global Head of Data & Analytics, AI-Driven Insights
✨Tip Number 1
Network like a pro! Reach out to connections in the data and analytics field, especially those who work at 10bis or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Showcase your AI expertise! Prepare examples of how you've successfully implemented AI-driven insights in past roles. This will help you stand out as someone who can lead the team effectively.
✨Tip Number 3
Practice your communication skills! Since you'll be working with non-technical stakeholders, make sure you can explain complex concepts in simple terms. Role-play with a friend to nail this down.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Global Head of Data & Analytics, AI-Driven Insights
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the job description. Highlight your leadership in analytics and any AI-driven projects you've worked on, as this will catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the role. Share specific examples of how you've enhanced decision-making and customer experience through data and analytics.
Showcase Your Communication Skills:Since you'll be working with non-technical stakeholders, it's crucial to demonstrate your ability to communicate complex ideas simply. Use clear language and avoid jargon in your application.
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily track its progress!
How to prepare for a job interview at 10bis
✨Know Your AI Tools
Make sure you’re well-versed in the latest AI tools and analytics techniques. Be ready to discuss how you've used these tools in past roles to drive insights and improve decision-making. This will show your technical prowess and your ability to lead a team effectively.
✨Communicate Like a Pro
Since you'll be working with non-technical stakeholders, practice explaining complex data concepts in simple terms. Prepare examples of how you've successfully communicated insights to diverse audiences in the past. This will demonstrate your ability to bridge the gap between tech and business.
✨Showcase Your Leadership Skills
Think about your leadership style and how it aligns with managing a team across multiple countries. Be prepared to share specific examples of how you've led teams, fostered collaboration, and driven results in a multicultural environment. This will highlight your capability to manage a diverse team effectively.
✨Research 10bis Thoroughly
Dive deep into 10bis’s mission, values, and recent projects. Understanding their approach to customer service and how they leverage data will help you tailor your responses and show genuine interest in the role. It’ll also give you a chance to ask insightful questions that reflect your knowledge of the company.
