At a Glance
- Tasks: Lead the Customer Outcomes Monitoring programme and develop impactful dashboards using Power BI.
- Company: Join Standard Life, a leading retirement specialist with over 200 years of experience.
- Benefits: Enjoy up to £70,000 salary, 38 days annual leave, private medical cover, and flexible working options.
- Other info: Embrace a culture of curiosity and connection with excellent career growth opportunities.
- Why this job: Make a real difference in customer outcomes while developing your skills in a supportive environment.
- Qualifications: Proven leadership in BI solutions, experience with Power BI, Azure Databricks, and SQL.
The predicted salary is between 44419 - 54289 £ per year.
Job Type: 12 Month Fixed Term
Location: Edinburgh or Birmingham. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.
Salary: Up to £70,000 dependent upon experience plus an indicative bonus range of 16% to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more.
Closing Date: 10th September
Who are we? We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.
The role Customer Outcomes Monitoring is a key deliverable for Standard Life and is integral to delivering our Consumer Duty commitment, as set by the FCA. Being able to evidence good customer outcomes is a critical deliverable for the Performance & Insight team, as it forms part of regulatory compliance and is a legal obligation, whilst also helping to build loyalty and trust with our customers.
You will lead and deliver our Customer Outcomes Monitoring (COM) programme. The ability to manage the COM project and engage senior stakeholders, as well as previous experience working within a regulated industry, is essential. Working closely with the existing Data Engineer aligned to the programme, as a bridge between data engineering and the analysts working on reporting and dashboard delivery using PowerBI.
You will ultimately be responsible for the development of a suite of dashboards to show how we are performing in relation to Customer Outcomes, as well as upskilling the analysts on dashboard development and developing internal capability in modern BI tooling. You will also be responsible for sourcing data and helping to ensure it is available and accurate in the Azure Databricks platform.
Other key aspects of the role include responsibility for defining the COM strategy and roadmap of planned COM activity, prioritisation of COM activity, and engaging with senior stakeholders across the business to document requirements and translating these requirements into actionable insights, whilst communicating and embedding completed dashboards & reports into the business.
What we’re looking for:
- Excellent leadership and stakeholder management skills, with a track record of delivering complex BI solutions.
- Ability to translate business requirements into technical solutions.
- Extensive experience with data visualisation tools, such as Power BI / Tableau, including Power BI DAX and data modelling.
- In depth experience of Azure Databricks and data warehousing concepts (facts, dimensions, joins).
- Experience in querying large datasets using SQL along with excellent excel knowledge (advanced formulas, Power Query, PivotTables, modelling).
- Implementation of ETL processes to ensure robust, reliable KPI reporting.
We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
BI Engineer employer: 107632 Capital Markets Operations
At Standard Life, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our employees benefit from comprehensive growth opportunities, competitive remuneration, and the chance to make a significant impact in the regulatory landscape. Located in a vibrant city, we offer a dynamic environment where your contributions are valued and recognised, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
107632 Capital Markets Operations Recruitment Team
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We think this is how you could land BI Engineer
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We think you need these skills to ace BI Engineer
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
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Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
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