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- Tasks: Support MAC, PC & AV tech while embracing emerging technologies like AI and Machine Learning.
- Company: Join a vibrant Creative Marketing Agency in Central London, working with top brands in Gaming and Entertainment.
- Benefits: Enjoy a dynamic office environment with opportunities for hands-on tech work and creative projects.
- Why this job: Be part of an innovative team that values creativity and technology, making a real impact in the industry.
- Qualifications: Strong skills in PC/MAC support, Adobe Suite, AV tech, and 3D software are essential.
- Other info: Ideal for someone transitioning from creative roles to IT support, with a passion for technology.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
MAC, PC & AV Support Technician paying upto 50k required by an expanding Creative Marketing Agency based in Central London, close to Old Street Station, They work with some amazing brands in the Gaming, Entertainment and Retail industry. This is an office based role. This is no ordinary role, lots of different emerging technology including AI Machine Learning that will need to be embraced adopted and championed. The department consists of 5 people, who each have an area of specialism, and all are passionate about technology and all enjoy being hands on helping individual users and the business as a whole.
The company has an amazing 3D Creative division and any previous commercial or non commercial experience would be beneficial as well as experience of working in companies associated with film production The successful PC & MAC Technician will report to the Group IT Director.
You will also be working directly with the HR team, ensuring that any new starters within the company have the correct equipment, installing any new systems that are needed and upgrading current workstations. You will also work as the Lead Technician on the up-and-coming projects, including the rollout of a support desk ticketing system to improve workflows and improve SLAs.
This role will probably suit someone who has worked on the creative side of marketing and media companies previously who has become a techy and moved into IT Support.
Essential Skills and Experience:
– Strong PC MAC Support Skills
– Adobe Creative Suite
– Strong AV technology knowledge
– 3D Software and rendering tools, such as Maya, Blender, Cinema 4D,
– configuring MAC and Windows machines
– Experience dealing with VPN's
– Experience with Jamf or similar MDM Software including Intune
– An understanding of plugin licensing and installations for the creative sector
This is a great opportunity for a creative and innovative IT professional to work within a like-minded company and have fun while you work.
MAC, PC & AV Support, OSx, 3D, Adobe; Old St, London employer: 106543
Contact Detail:
106543 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC, PC & AV Support, OSx, 3D, Adobe; Old St, London
✨Tip Number 1
Familiarize yourself with the specific software and tools mentioned in the job description, like Adobe Creative Suite and 3D software such as Maya or Blender. Having hands-on experience with these tools will not only boost your confidence but also demonstrate your capability to handle the technical demands of the role.
✨Tip Number 2
Showcase your passion for technology and creativity during the interview. Since the company values innovation, be prepared to discuss how you've embraced new technologies in your previous roles and how you can contribute to their creative projects.
✨Tip Number 3
Network with professionals in the creative marketing and media industry. Attend relevant events or join online communities where you can connect with people who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your experience with support desk ticketing systems and how you can improve workflows. The role involves implementing a new system, so demonstrating your understanding of SLAs and user support processes will set you apart from other candidates.
We think you need these skills to ace MAC, PC & AV Support, OSx, 3D, Adobe; Old St, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MAC and PC support, as well as your familiarity with the Adobe Creative Suite and 3D software. Use specific examples from your past roles to demonstrate your skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and how your background in creative marketing aligns with the role. Mention any relevant projects or experiences that showcase your ability to work with emerging technologies.
Showcase Technical Skills: Clearly list your technical skills related to AV technology, VPNs, and MDM software like Jamf or Intune. Provide context on how you've used these skills in previous positions to solve problems or improve workflows.
Highlight Team Collaboration: Since this role involves working closely with HR and other team members, emphasize your teamwork and communication skills. Share examples of how you've successfully collaborated with others in a tech support environment.
How to prepare for a job interview at 106543
✨Show Your Passion for Technology
Make sure to express your enthusiasm for emerging technologies, especially AI and machine learning. The company values individuals who are not just tech-savvy but also excited about new advancements.
✨Highlight Your Creative Background
Since the role is within a creative marketing agency, share any relevant experience you have in the creative sector. Discuss how your background in film production or similar fields can enhance your technical support skills.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past, particularly in a creative environment. This will show your ability to think critically and provide effective solutions.
✨Familiarize Yourself with Key Software
Brush up on your knowledge of Adobe Creative Suite, 3D software like Maya or Blender, and MDM tools such as Jamf or Intune. Being able to discuss these tools confidently will demonstrate your readiness for the role.
